Housekeeping

Dormie Network; North Carolina; On-site; USD 18,000 - 23,000; Full time

Job summary

Dormie Network is seeking a friendly housekeeping teammate to maintain the cleanliness and presentation of cottages, clubhouse spaces, and related facilities across the property.

The role requires a proactive, service-oriented mindset with the ability to work evenings, weekends, and varying shifts based on club operations. Prior hospitality experience and a neat appearance will help you excel in this supportive team environment.

Qualifications

• High school diploma or GED required or equivalent.
• Experience in customer service or hospitality preferred.
• Strong communication and professional demeanor expected.

Responsibilities

• Maintain daily cleanliness of clubhouse, cottages, and designated facilities.
• Assist with setup, maintenance, and organization of storage areas.
• Prepare cottages and common areas for arrivals and daily use.
• Support linen, laundry, and cottage setup activities as assigned.
• Greet members and guests in a professional and courteous manner.
• Collaborate with team to promote an efficient, service-driven environment.

Skills

Customer service

Hospitality

Attention to detail

Professional appearance

Team player

Flexible schedule

Education

High school diploma or GED

Job description

Housekeeping team members are responsible for maintaining the cleanliness, organization, and presentation of cottages, clubhouse spaces, and related facilities to ensure members and guests experience a welcoming, comfortable, and well-maintained environment.

WHAT YOU’LL DO

• Maintain daily cleanliness of clubhouse, cottage, and other designated facilities on the property.
• Assist with the setup, maintenance, cleanliness, and organization of clubhouse and cottage storage areas.
• Prepare cottages and common areas for arrivals, departures, and daily use in accordance with presentation standards.
• Support linen, laundry, and cottage setup and teardown activities as assigned.
• Greet members and guests in a professional and courteous manner.
• Assist other areas of the club as needed to support overall operations.
• Maintain club personal appearance standards and wear assigned uniforms.
• Adheres to all Dormie Network’s policies, procedures and service standards.
• Work collaboratively with all employees to promote an efficient, professional, and service-driven environment.
• Maintain a courteous, service-oriented presence, demonstrating professionalism, appreciation, and a willingness to assist members, guests, and fellow employees at all times.

WHO YOU ARE

• Demonstrates a service-first mindset and supports a hospitality-driven culture aligned with Club standards through the cleanliness and presentation of guest and member spaces.
• Maintains professionalism and a courteous, service-oriented demeanor in all interactions.
• Communicates clearly and professionally, both verbally and in writing, with team members and supervisors.
• Exhibits strong organizational skills and attention to detail in cleaning assignments and room preparation.
• Demonstrates effective time management skills and consistently meets established deadlines.
• Applies practical problem-solving skills to routine housekeeping needs in a fast-paced environment.
• Works independently within assigned responsibilities while remaining a dependable and collaborative team member.
• Demonstrates reliability, professionalism, and a strong work ethic in daily tasks.
• Maintains confidentiality when handling sensitive or proprietary information.
• Performs effectively in a fast-paced and occasionally high-pressure environment.
• Ability to work a flexible schedule that includes evenings, weekends, holidays, and varying shifts based on Club operations and member needs.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION AND EXPERIENCE

• High school diploma or GED required.
• Previous experience in a customer service or housekeeping role preferred.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

• Prolonged periods of standing and walking.
• Ability to bend, stretch, twist, and turn during cleaning, laundering, and cottage setup activities.
• Ability to visually inspect cottages and facilities to assess cleanliness and presentation.
• Ability to lift and carry up to 50 pounds.
• Ability to communicate effectively with others.

REASONABLE ACCOMMODATIONS

Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.

EQUAL EMPLOYMENT OPPORTUNITY

Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.