Housekeeper III- Team Lead

Penn Medicine; Chester (Delaware County); On-site; USD 35,000 - 45,000; Full time

Job summary

Penn Medicine is seeking a Housekeeper III- Team Lead to maintain cleanliness and order in their facilities. This role involves supervising staff, ensuring high standards of cleanliness, and responding to emergencies. Candidates should have at least one year of experience in housekeeping within a healthcare or hospitality environment.

Benefits

Comprehensive compensation

Prepaid tuition assistance program

Qualifications

• Minimum one year experience in quality housekeeping services.
• Ability to read and write.

Responsibilities

• Cleans and services facility building areas.
• Prioritizes tasks and assigns them to Housekeeping Staff.
• Responds rapidly and thoroughly to emergencies.

Skills

Interpersonal skills

Education

High School diploma or GED preferred

Job description

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• General Summary Statement: Cleans and services facility building areas, moves furniture, equipment, and supplies around the facility. Performs a variety of Environmental Services duties to maintain the facility in an orderly and sanitary condition. In the absence of the supervisor, the Housekeeper III prioritizes and assigns tasks to staff as needed. This position is responsible for radio communication on weekends, evenings, and nights as needed with the switchboard and Housekeeping Department staff.

Essential Duties and Responsibilities

• Team Lead Responsibilities: a) Prioritizes tasks and assigns them to Housekeeping Staff. b) Distributes supplies to staff. c) Delegates SOS requests promptly from the switchboard. d) Responsible for radio communication on weekends, evenings, or as needed with the switchboard and Housekeeping Staff. e) Ensures all forms are filled out and returned to the proper bin at the end of the shift.
• Communicates with supervisor regarding service problems, concerns, emergencies, etc.
• Performs all cleaning, floor care, and project assignments within area of responsibility or as directed by supervisor.
• Unit Rooms and Space Cleaning: a) Properly assembles necessary cleaning supplies and equipment and transports them to the necessary area. b) Cleans all horizontal and vertical surfaces (e.g., light fixtures, top of windows, door frames, picture frames, chart holders, fire hose cabinets). c) Changes cubicle curtains/drapes as needed. Removes, washes, and rehings blinds. d) Removes trash and linen from all hospital areas. e) Cleans patient rooms and bathrooms/fixtures upon discharge within 30-minute turnaround time.
• Demonstrates knowledge of department policies and procedures.
• Uses cleaning techniques, solutions, equipment, and tools efficiently and effectively.
• Performs related services such as bed moves, changing mattresses, stocking supplies, etc.
• Maintains high standards; works steadily at an efficient pace; achieves high QA scores.
• Responds rapidly and thoroughly to emergencies, spills, and special needs.
• Maintains equipment, tools, and storage areas in clean, orderly, and good operating condition. Respects hospital and company property.
• Interacts cheerfully, supportively, and professionally with staff, patients, visitors, and colleagues.
• Adheres to department attendance, break, behavior, dress, and safety policies.
• Uses good judgment around patients and visitors, remaining professional at all times.
• Takes initiative in service delivery and responding to needs.
• Assists colleagues as needed and responds to instructions appropriately.

Credentials

Education or Equivalent Experience:

• Minimum one year experience in quality housekeeping services in a hospital, institutional environment (e.g., college, school), or hospitality industry.
• High School diploma or GED preferred but not required.
• Ability to read and write; excellent interpersonal skills.

We believe that the best care for our patients starts with the best care for our employees. Our benefits include comprehensive compensation and a prepaid tuition assistance program. Penn Medicine employees are committed to our mission and continue to make medical advances to help people live longer, healthier lives.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Wellness and Fitness Services, Hospitals and Health Care, Medical Practices