Housekeeper

Ontario Trillium Foundation; Greenwood (MS); On-site; USD 23,000 - 32,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Housekeeping & Laundry Attendant responsible for cleaning guest rooms, refreshing linens, and maintaining a clean, safe environment to ensure outstanding guest service. The role includes bed making, bathroom cleaning, linen management, and daily laundry operations.

You will respond to guest requests promptly, perform turn-down services as needed, and assist with public area cleaning while upholding brand and safety standards.

Responsibilities

• Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, and vacuuming.
• Change and replenish bed linens, towels, and guest amenities.
• Perform deep cleaning tasks as required by the brand.
• Sanitize high-touch areas in rooms according to brand standards and safety standards.
• Stock, maintain, and transport housekeeping supply cart daily.
• Dispose of trash and recyclables.
• Respond to special guest requests in a timely, friendly and efficient manner.
• Perform guest turn down (stayover) service, as needed.
• Maintain linen processing: collecting, transporting, sorting, washing, ironing, folding, storing, delivering.
• Maintain cleanliness of laundry area and equipment.
• Maintain stock levels.
• Remove trash from guest rooms and floors, and take to on-site property dumpster.
• Assist with cleaning public areas including elevators, corridors, public restrooms, fitness center, business center, lobby.
• Report maintenance concerns to property maintenance and management as needed.

Job description

Housekeeping & Laundry Attendant is responsible for cleaning guest rooms, responding to guest requests in the hotel, and for maintaining a constant supply of clean linens in a continuing effort to deliver outstanding guest service and financial profitability.

Expected Duties:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming
• Change and replenish bed linens, towels, and guest amenities, as needed
• Perform deep cleaning tasks as required by the brand
• Sanitize high-touch areas in rooms according to brand standards and safety standards
• Stock, maintain, and transport housekeeping supply cart daily; this includes placing clean, unused linen/terry on the shelf at the end of each shift
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down (“stayover”) service, as needed
• Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing, and delivering
• Maintain cleanliness of laundry machinery and laundry area; properly operate and maintain laundry appliances according to manufacturer’s guideline
• Maintain stock levels
• Remove trash from guest rooms and floors, and take to on-site property dumpster
• Assist with cleaning public areas including but not limited to, elevators, corridors, public restrooms, fitness center, business center, lobby
• Report maintenance concerns to property maintenance and management as needed