Housekeeping Attendant

OCI Hospitality; Fargo (ND); On-site; USD 25,000 - 35,000; Full time

Job summary

OCI Hospitality is seeking a dedicated individual for housekeeping duties in Fargo, North Dakota. The role involves ensuring the cleanliness and organization of hotel guestrooms and public areas, providing exceptional service to guests, and performing basic maintenance tasks when necessary.

The ideal candidate will possess strong interpersonal and organizational skills, ensuring that all work is conducted in a professional manner. Attention to detail is essential to meet our high standards of service.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.

Responsibilities

• Meet cleanliness and time standards for hotel areas.
• Clean and dust all areas of guestrooms and public spaces.
• Provide all necessary linens and supplies in accordance with standards.
• Respond promptly to guests’ inquiries and concerns.
• Perform basic maintenance tasks as needed.

Skills

Interpersonal and communication skills

Organizational skills

Attention to detail

Stress management

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner