Housekeeping Attendant

OCI Hospitality; Aurora, Northern (CO, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

OCI Hospitality is seeking a dedicated hotel housekeeping team member to maintain cleanliness and guest comfort across guestrooms and public areas in a fast-paced environment.

You will follow standards for bed making, linen replacement, and cart organization, while handling supplies and responding to guest inquiries with professionalism and poise.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio.
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas.
• Replaces and provides all linens as necessary in accordance with standards including making beds.
• Replaces or provides required supplies in guestrooms and public areas.
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards.
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns.
• Reports room status and maintenance problems promptly.
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains.
• Handles chemicals and cleaning supplies with care and in accordance with standards.
• Operates commercial laundry and cleaning equipment.
• Performs all tasks and functions related to laundry and linen care.
• Maintains appropriately stocked linen and storage rooms.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Organizational skills

Poise under pressure

Professional conduct

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner