Household Helpers / Driver Assistant

McCollister's; Westampton Township (NJ); On-site; USD 25,000 - 28,000; Full time

Job summary

McCollister’s Westampton Township, NJ is seeking a Household Helpers / Driver Assistant for regular full-time work. The role supports the driver in pickup and delivery of household goods, ensuring customer satisfaction and smooth branch operations.

Responsibilities include assisting with shipment plans, paperwork, and communicating with customers and dispatchers. A valid Real ID is required for access to military bases and a driver’s license is mandatory.

Qualifications

• Minimum 1 year of experience in the household moving industry.
• Valid driver’s license in good standing.
• Ability to lift up to 75 lbs.
• Ability to communicate effectively at all levels of the organization.
• Must be organized and able to work in a team environment.

Responsibilities

• Help execute shipment plans within the scope of branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Assist driver to operate vehicle and equipment safely.
• Protect customer products and facilities.
• Identify significant customer service problems to the driver for resolution.
• Maintain accurate order status for accountability.
• Complete paperwork as required.
• Assist driver as needed.

Skills

Customer service

Teamwork

Communication

Organizational skills

Education

Equivalent combination of education and experience

Tools

Microsoft Office

Google G Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Household Helpers / Driver Assistant

Regular Full-Time FT Hourly Westampton Township, NJ, US

2 days ago Requisition ID: 1207

Salary Range: $18.00 To $20.00 Hourly

Position

HH Helpers/ Driver Assistant

Overview

Reports to Operations Manager

Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members.

Works directly for the driver. Provides assistance with pick up and delivery services for a variety of household and household goods commodities. Strives to satisfy customers by providing individualized service according to established plans. Identifies customer service problems to the driver and dispatcher for resolution. Assists driver with completing paperwork and communicating with customers and dispatchers.

A valid Real ID is required for access to military bases.

Responsibilities

• Help execute shipment plans within the scope of branch operations and United Van Lines.
• Manage workload to maximize efficiency and exceed customer expectations.
• Assist driver to operate vehicle and equipment in the safest manner possible.
• Protect customer products and facilities.
• Identify significant customer service problems to the driver for resolution.
• Maintain accurate order status for accountability.
• Completing paperwork.
• Assist driver as needed.

Education

• Equivalent combination of education and experience.

Experience

• A minimum 1 years’ experience
• Experience working in the household moving industry
• Must have a valid driver’s license in good standing
• Ability to lift 75 lbs
• Candidate must be able to communicate effectively at all levels of the organization
• Must be organized
• Proven track record of working in a team environment and autonomously
• Act professionally at all times, especially with customers at a client location
• Strong work ethic
• Willingness to learn
• Very organized and work in a timely manner
• Problem solving and conflict resolution
• Team oriented and personally committed to continuous improvement
• Demonstrated ability to interface effectively and positively with all members of the organization
• Basic computer and typing skills for basicMicrosoft Office and Google G Suite applications