Class A - Over the Road Driver/Regional Driver

McCollister's; Maryland Heights (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

McCollister's is seeking a Class A driver to join our nationwide team as an Over the Road/Regional driver. You will plan and execute orders, ensuring safety, customer satisfaction, and profitability while carrying electronics commodities for McCollister’s and its members.

The role emphasizes delivering reliable service, maintaining accurate paperwork and order status, and collaborating with dispatchers to resolve issues.

Qualifications

• Commercial Class A license required with a clean driving record.
• Ability to lift up to 75 lbs and operate standard trucking equipment.
• Competent computer and tablet (iPad) skills; basic Microsoft Office proficiency.
• Effective communication at all organization levels and strong teamwork.

Responsibilities

• Plan and execute shipment plans within branch operations and United Van Lines scope.
• Manage workload to maximize efficiency and exceed customer expectations.
• Operate vehicle and equipment in the safest manner possible.
• Protect customer products and facilities.
• Identify significant customer service problems to dispatch for resolution.
• Maintain accurate order status for accountability.
• Supervise and train helpers.
• Vehicle operation and order status updating.
• Quality assurance and completing paperwork.
• Customer relations and teamwork.

Skills

Safe driving

Effective communication

Teamwork

Organized

Problem solving

Customer service

Lifting ability

Education

Commercial Class A license

Equivalent combination of education and experience

Tools

iPad

MS Office

G Suite

Job description

Class A - Over the Road Driver/Regional Driver

Pay

$0.60 per mile

Overview

Reports to Operations Manager

Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members.

Provides pick up and delivery services for a variety of electronics commodities. Strives to satisfy customers by providing individualized service according to established plans. Works with customers to execute service and resolve minor problems. Identifies significant customer service problems to the dispatcher and planner for resolution. Records the status of orders and completes associated paperwork thoroughly. Success in this position is measured through safety ratings, productivity, customer satisfaction, and claims rating.

Drivers can reside anywhere in the country.

Responsibilities

• Execute shipment plans within the scope of branch operations and United Van Lines.


• Manage workload to maximize efficiency and exceed customer expectations.


• Operate vehicle and equipment in the safest manner possible.


• Protect customer products and facilities.


• Identify significant customer service problems to dispatch for resolution.


• Maintain accurate order status for accountability.


• Supervise and train helpers.


• Vehicle operation.


• Status orders.


• Quality assurance.


• Completing paperwork.


• Customer relation

Education

• Equivalent combination of education and experience.

Experience

• Commercial Class A driver’s license


• Clean, safe driving record


• Ability to lift 75 lbs


• Competent computer and ipad skills


• Candidate must be able to communicate effectively at all levels of the organization


• Must be organized


• Proven track record of working in a team environment and autonomously


• Strong work ethic


• Very organized and work in a timely manner


• Problem solving and conflict resolution


• Excellent telephone communication skills


• Team oriented and personally committed to continuous improvement


• Demonstrated ability to interface effectively and positively with all members of the organization


• Basic computer and typing skills for basicMicrosoft Office and Google G Suite applications