House person

StepStone Hospitality; Orlando (FL); Ibrido; USD 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Residence Inn near Universal, managed by StepStone Hospitality, seeks a dynamic Houseperson to support housekeeping operations and guest satisfaction. The role emphasizes organization, communication, and reliable multi-tasking to keep guest areas clean and well-stocked.

The ideal candidate communicates in English, demonstrates dependability, and can handle lifting and basic computer tasks. High school education is preferred; previous hotel experience is a plus.

Competenze

• Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.
• High school education preferred; relevant training and experience required for the role.
• Must be able to operate basic computer functions and handle math tasks.
• Ability to report information accurately and follow hotel policies.

Mansioni

• Collect soiled linens for laundering from housekeeper carts and linen closets.
• Vacuum floors, clean bathrooms and common areas.
• Run linen to housekeepers as needed.
• Deliver baby cribs, pillows, towels, and guest requests to rooms.
• Remove trash and debris from guest rooms and common areas.
• Restock shelves with paper supplies and restock caddies daily.
• Put away all incoming supplies and deliveries.

Conoscenze

English language

Organizational skills

Communication skills

Multi-tasking

Teamwork

Customer service

Formazione

High school education

Relevant training and experience

Strumenti

Basic computer skills

Basic math

Descrizione del lavoro

Description

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Houseperson at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.

1. Main Responsibilities

• Collect soiled linens for laundering from housekeeper's carts and linen closets
• Vacuum floors, clean bathrooms and common areas.
• Run linen to housekeepers as needed.
• Deliver baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms.
• Remove trash and debris from guest rooms and common areas where trash recepticles are located.
• Restock shelves with paper supplies and restock room cleaner caddies daily.
• Put away all incoming supplies and deliveries

2. Additional Support

• Must have knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

Professionalism and Style Expectations

These are expected of every associate within StepStone Hospitality, Inc.

3. Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication

• Understands and communicates the StepStone Mission and Core values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decisions, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.

Additional responsibilities specific to you are:

• Must have knowledge of all hotel departments and functions.
• Must have good mathematical and computer skills.
• High school education preferred. Relevant training and experience required.
• Additional language ability preferred.

EOE/M/F/V/D