House Operations & Family Support Lead

United Against Human Trafficking; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Ronald McDonald House Charities Greater Houston is seeking an House Manager to support families, supervise shift volunteers, and uphold RMHC GH’s mission and core values. The role involves checking families in/out, maintaining records, and ensuring a warm, safe environment aligned with policies.

The position emphasizes compassionate communication, collaboration with the Family Support Services team, and overseeing volunteers and facility operations to provide stable, supportive stays for

Qualifications

• Bachelor’s degree and a minimum of three years of work experience or the equivalent of five years of work experience.
• Excellent interpersonal skills: patience, compassion, outgoing, tactful, flexible, assertive, honest, trustworthy, professional in manner and demonstrates supportive and cheerful behavior.
• Excellent presentation and public speaking and community relations skills.
• Excellent organizational skills, attention to details, and verbal and written communication skills.
• Proficient knowledge of Microsoft Office Suite.

Responsibilities

• Communicates effectively and compassionately the missions and needs of RMHC GH to families, visitors, volunteers.
• Checks families in/out of the House and maintains family records and payments in the database.

Skills

Interpersonal skills

Public speaking

Organizational skills

Verbal communication

Written communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Ronald McDonald House Charities Greater Houston is seeking an House Manager to support families, supervise shift volunteers, and uphold RMHC GH’s mission and core values. The role involves checking families in/out, maintaining records, and ensuring a warm, safe environment aligned with policies.

The position emphasizes compassionate communication, collaboration with the Family Support Services team, and overseeing volunteers and facility operations to provide stable, supportive stays for