House Manager

City of Red Wing; Red Wing (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

The City of Red Wing is seeking a part-time House Manager for the Sheldon Theatre. This role involves overseeing performance operations, managing volunteer staff, ensuring patron satisfaction, and coordinating theatre staff. Candidates should have a high school diploma and customer service experience, with flexibility for evening and weekend shifts.

Qualifications

• At least two years of face-to-face customer service experience.
• Preferred experience in a performing arts setting.
• Physical ability to stand, climb stairs, and lift up to 25 pounds.

Responsibilities

• Supervise volunteer staff and manage front of house operations during performances.
• Ensure patron safety, comfort, and enjoyment.
• Coordinate pre-show meetings and training for volunteers.

Skills

Communication

Organizational

Problem Solving

Education

High school diploma

Tools

Microsoft Office

Job description

Join to apply for the House Manager role at City of Red Wing

The Sheldon Theatre is hiring a part-time House Manager for weekends and occasional weeknights. The role involves overseeing performance operations, managing front of house staff, ensuring patron safety and satisfaction, and coordinating with theatre staff.

Key Responsibilities:

• Supervise volunteer staff, including ushers, house monitors, and concessionaires.
• Manage Front of House operations during performances and events.
• Ensure safety, comfort, and enjoyment of patrons.
• Coordinate pre-show meetings and training for volunteers.
• Develop and implement policies and procedures for front of house operations.
• Perform other related duties as assigned.

Qualifications:

• High school diploma and at least two years of face-to-face customer service experience.
• Experience or volunteering in a performing arts setting is preferred.
• Physical ability to stand, climb stairs, and lift up to 25 pounds.
• Flexible schedule including evenings, weekends, and holidays.

Skills and Knowledge:

• Excellent communication and organizational skills.
• Ability to remain calm under pressure and handle emergencies.
• Knowledge of theatre safety protocols and layout.
• Proficiency in Microsoft Office applications.
• Experience in cash handling and staff scheduling.

Additional Information:

• Position is mid-senior level, part-time, in government administration.
• Work environment is fast-paced and dynamic.

Referrals can increase your chance of interview. Apply now to join the Sheldon Theatre team!