House Manager

The University of North Carolina at Chapel Hill; North Carolina; On-site; USD 28,000 - 30,000; Part time

Job summary

The University of North Carolina at Chapel Hill seeks a House Manager for PlayMakers Repertory. The role supports audience services for main stage seasons, handling box office and front-of-house duties.

The position requires supervising staff and volunteers and ensuring smooth operations during performances. Responsibilities include selling tickets via Tessitura, assisting patrons with seating and schedules, and handling cash deposits.

Qualifications

• High school diploma or equivalent and one year of related office experience.
• Experience in theater box office or hospitality is a plus.

Responsibilities

• Prepare and maintain facilities inside and outside the theater before, during, and after performances.
• Manage and supervise work-study students and volunteers.
• Sell single tickets and subscriptions using Tessitura ticketing software.
• Provide information to patrons regarding performance times, locations, and seating.
• Reconcile daily cash receipts and perform daily deposits with the University Cashier.

Skills

Customer service

Ticketing

Cash handling

Education

High school diploma or equivalent

Job description

Posting Information

Department PlayMakers Repertory - 310201

Career Area Other

Posting Open Date 10/22/2026

Application Deadline 10/29/2026

Position Type Temporary Staff (SHRA)

Position Title House Manager

Position Number 20079195

Vacancy ID S028183

Full-time/Part-time Part-Time Temporary

Hours per week 20

Work Schedule Wednesday – Saturday evenings, Sunday afternoons

Position Location North Carolina, US

Hiring Range $20.00 - $22.00 per hour

Proposed Start Date 11/02/2026

Estimated Duration of Appointment 6 months or longer

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose Of Organizational Unit

PRC manages the planning and oversight of a 3.1 million dollar professional and educational theater operation. This unit has a staff of about 175 which includes approximately 47 employees, 20 independent contractors, 30 work-study students and up to 100 volunteers. Approximately 37 of these employees are seasonal employees, requiring new contracts and university personnel paperwork for each season. This unit is responsible for creating significant professional artistic programming, student and community engagement activities and attendant fundraising endeavors. The unit functions as a program of the Department of Dramatic Art. Employees of the unit are essentially employees of the department.

Position Summary

This position serves as one of four Audience Services Associate or House Manager for PlayMakers six show main stage season, as well as some other second stage or workshop productions. Performances run Wednesday-Saturday nights, and Sunday matinees, but this schedule may vary. Position also works in the box office as needed. This position will prepare and maintain facilities inside and outside the theater before, during, and after each performance; manage and supervise work-study students and volunteers; provides customer service to audience members during performances; assists other departments of PlayMakers as necessary for Opening Nights and other special events; identify and respond to emergencies according to emergency protocols; report all incidents to the Director of Operations; sell single tickets and subscriptions using Tessitura ticketing software; provide information to patrons regarding performance time schedules, location of events, and various pricing and seating arrangements; explain box office policies and respond to routine problems regarding ticket sales; reconcile daily cash receipts and perform daily deposits with the University Cashier; prepare box office and front of house reports as needed; provide any additional administrative tasks and artist support as needed.

Minimum Education And Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

Experience working as a house manager for theatrical performances. Experience working in professional theater. Demonstrated ability to provide excellent customer service.

Campus Security Authority Responsibilities

Not Applicable.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.