House Coordinator

The Villages, Inc.; Middleton, Northern (ID, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical (HSA/FSA)

Dental

Vision

401K and/or ROTH

PTO & Paid Holidays

Basic Life & AD&D

The Villages Charter School eligible

Job summary

The Villages, Inc. is seeking a full-time on-site Hospitality Coordinator to support front-of-house operations at The Savannah Center and The Tracy. You will facilitate hospitality requirements, assist staff with customer service issues, and ensure contract compliance with on-stage talent during events.

Your role includes greeting VIPs, liaising between talent and crew, and reporting on talent quality at Town Centers, while maintaining strong guest experiences across venues.

Qualifications

• High School Diploma or GED, or 1–3 years related experience or training.
• Experience in artist relations preferred.
• Ability to work nights and/or weekends.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Knowledge of office equipment such as printers, copiers, scanners, etc.
• Time management and ability to handle multiple priorities.
• Problem solving skills and detail oriented.

Responsibilities

• Facilitate hospitality requirements as assigned by the Hospitality Supervisor.
• Assist ushers and front-of-house staff with any technological or customer service issues as they arise.
• Review and report on talent at Town Centers, ensuring quality requirements are met
• Develop relationships with downtown talent, ensuring contract compliance and communication.
• Greet and assist special guests and VIPs at the Savannah Center and The Tracy with any special needs or requests.
• Act as a direct liaison between talent and crew to ensure a successful event.
• All other duties as assigned.

Skills

Time management

Problem solving

Detail oriented

Customer service

Communication

Education

High School Diploma or GED

1–3 years related experience or training

Tools

Word

Excel

Outlook

Office equipment

Job description

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for facilitating hospitality rider requirements, front of house coordination, and customer service issues as they arise at The Savannah Center and The Tracy as assigned by the Hospitality Supervisor. Additionally, this role is responsible for quality assurance and contract compliance with our on-stage talent at Town Centers. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full Time, On Site Position

Benefits for full time eligible positions:

• Medical (HSA/FSA), Dental, and Vision
• 401K and/or ROTH
• PTO & Paid Holidays
• Basic Life & AD&D
• The Villages Charter School eligibility
• and much more!

Responsibilities:

• Facilitate hospitality requirements as assigned by the Hospitality Supervisor.
• Assist ushers and front-of-house staff with any technological or customer service issues as they arise.
• Review and report on talent at Town Centers, ensuring quality requirements are met
• Develop relationships with our downtown talent, ensuring contract compliance and communication.
• Greet and assist special guests and VIPs at the Savannah Center and The Tracy with any special needs or requests.
• Act as a direct liaison between talent and crew to ensure a successful event.
• All other duties as assigned.

Education & Experience Requirements:

• High School Diploma or General Education Degree (GED); or one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience.
• Experience in artist relations preferred.
• Ability to work nights and/or weekends.
• Knowledge of Microsoft Office software including Word, Excel, and Outlook.
• Knowledge of office equipment such as printers, copiers, scanners, etc.
• Time management skills and ability to manage multiple priorities.
• Problem solving skills and detail oriented.