House Coordinator

The Villages; Florida; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical (HSA/FSA)

Dental/ Vision

401K/ROTH

PTO & Holidays

Life & AD&D

School eligibility

Job summary

The Villages seeks a full-time on-site Hospitality Coordinator to support front-of-house operations at the Savannah Center and The Tracy. You will facilitate hospitality requirements, assist ushers, and coordinate customer service issues as they arise.

You will review talent reports, ensure contract compliance, develop relationships with downtown talent, and serve as liaison between talent and crew to ensure successful events.

Qualifications

• Education: High School Diploma or GED, or 1–3 years related experience.
• Experience in artist relations preferred.
• Ability to work nights and/or weekends.
• Proficient with Word, Excel, Outlook and basic office equipment.

Responsibilities

• Facilitate hospitality requirements as assigned by the Hospitality Supervisor.
• Assist ushers and front-of-house staff with tech or customer service issues.
• Review and report on talent at Town Centers to ensure quality requirements.
• Develop relationships with downtown talent ensuring contract compliance and communication.
• Greet and assist special guests and VIPs at the Savannah Center and The Tracy.
• Act as liaison between talent and crew to ensure a successful event.
• All other duties as assigned.

Skills

Customer service

Multitasking

Communication

Time management

Problem solving

Artist relations

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for facilitating hospitality rider requirements, front of house coordination, and customer service issues as they arise at The Savannah Center and The Tracy as assigned by the Hospitality Supervisor. Additionally, this role is responsible for quality assurance and contract compliance with our on-stage talent at Town Centers. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full Time, On Site Position

Benefits for full time eligible positions:

• Medical (HSA/FSA), Dental, and Vision
• 401K and/or ROTH
• PTO & Paid Holidays
• Basic Life & AD&D
• The Villages Charter School eligibility
• and much more!

Responsibilities:

• Facilitate hospitality requirements as assigned by the Hospitality Supervisor.
• Assist ushers and front-of-house staff with any technological or customer service issues as they arise.
• Review and report on talent at Town Centers, ensuring quality requirements are met
• Develop relationships with our downtown talent, ensuring contract compliance and communication.
• Greet and assist special guests and VIPs at the Savannah Center and The Tracy with any special needs or requests.
• Act as a direct liaison between talent and crew to ensure a successful event.
• All other duties as assigned.

Education & Experience Requirements:

• High School Diploma or General Education Degree (GED); or one (1) to three (3) years related experience and/or training; or equivalent combination of education and experience.
• Experience in artist relations preferred.
• Ability to work nights and/or weekends.
• Knowledge of Microsoft Office software including Word, Excel, and Outlook.
• Knowledge of office equipment such as printers, copiers, scanners, etc.
• Time management skills and ability to manage multiple priorities.
• Problem solving skills and detail oriented.