House Attendant (Housekeeping)

Great Wolf Lodge; Pennsylvania; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality company where you can make a difference in guest experiences. As a House Attendant, you'll play a vital role in ensuring guest rooms are welcoming and well-equipped, contributing to a positive atmosphere for all visitors. This position offers flexible scheduling, opportunities for career growth, and access to training programs that enhance your skills. With a commitment to diversity and inclusion, the company fosters an environment where everyone feels valued. If you're looking for a role that combines teamwork, customer service, and personal development, this is the perfect opportunity for you.

Benefits

Discounted vacations

Employee referral incentives

Holistic wellness program

Access to Great Wolf University

Paid vacation time off

Paid parental leave

401K with employer match

Medical, Dental, and Vision insurance

Qualifications

• Must be flexible regarding scheduling based on business demands.
• Successful completion of criminal background check and drug screen.

Responsibilities

• Assist housekeeping staff in cleaning guest rooms and laundry functions.
• Ensure overall patron satisfaction and maintain cleanliness in storerooms.

Skills

Organization skills

Communication skills

Customer service skills

Ability to work independently

Flexibility in scheduling

Job description

Pay: $16 per hour

At Great Wolf, the House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming - and that make our guests feel valued. The Attendant is responsible for assisting the housekeeping staff in cleaning guest rooms, laundry functions, and ensuring overall patron satisfaction.

Hiring immediately with full-time, part-time, and flexible scheduling.

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels.
• Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives.
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training.
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund.
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities:

• Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary.
• Assists Room Attendant including removing linens and trash.
• Assists with cleaning guest rooms and making beds as needed.
• Transports dirty linen from departed rooms to laundry department.
• Transports clean bath and bed linen from laundry to storerooms.
• Keeps storerooms clean, free of trash, and organized at all times.
• Delivers irons, ironing boards, roll-away beds, cribs, etc. to guest room upon request.
• Operates trash compactor and cardboard baler.
• Picks up and returns to storage any previously used guest requests found in rooms or hallways.
• Communicates with Management for any special requests or duties.

Required Qualifications & Skills:

• Must be flexible regarding scheduling based on business demands.
• Successful completion of criminal background check and drug screen.
• Proven ability to work independently with limited supervision.
• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed.

Desired Qualifications & Traits:

• Prior experience with the handling of cleaning chemicals.
• Excellent customer service skills.
• Previous housekeeping or general cleaning experience.

Physical Requirements:

• Able to lift up to 30 lbs.
• Able to push/pull up to 100 lbs.
• Able to bend, stretch, and twist.
• Able to stand for long periods of time.
• Able to climb multiple flights of stairs on a daily basis and walk frequently.
• Able to work with chemicals according to directions.

Application Instructions:

Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities