House Attendant

Raleigh Enterprises, Inc.; West Hollywood (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Life insurance

Tuition reimbursement

Wellness program

Job summary

Raleigh Enterprises, Inc. is seeking an AM House Attendant for the Sunset Marquis in West Hollywood. This role involves maintaining the hotel premises in a clean and orderly manner, assisting Room Attendants and ensuring guest satisfaction. Ideal candidates will possess a high school diploma or GED, with luxury hotel experience preferred. The position offers competitive benefits including medical, dental, 401(k), and more. Flexibility in scheduling is necessary, as shifts may include weekends and holidays.

Qualifications

• 1-2 years of related experience or equivalent education.
• Luxury hotel experience preferred.
• Intermediate English proficiency required.

Responsibilities

• Maintain organization and cleanliness of assigned areas.
• Assist Room Attendants with various tasks.
• Deliver guest request items efficiently.

Skills

Dependability

Attention to detail

Organizational skills

Communication skills

Multitasking

Education

High school diploma or GED

Job description

The Sunset Marquis is a four‑diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA.

We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on‑the‑job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.

Job Summary

The AM House Attendant is responsible for performing a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant and positive guest experience.

Essential Duties and Responsibilities

• Consistently check and replenish; maintain the organization, visual appeal, cleanliness, and sanitation of assigned areas.
• Ensure clear, concise, efficient, and appropriate communication at all times with Room Attendants, House Attendants, Supervisors, Dispatcher, and management.
• Assist Room Attendants with moving/rearranging furniture, removing guest room linen, trash removal, and cleaning balconies/patios.
• Prepare, deliver, and collect guest request items – coffee/tea setup, rollaway beds, baby cribs, household items, amenities, etc.
• Clean carpets and upholstery using the proper equipment and following cleaning procedures.
• Receive and properly store cleaning supply, guest supply, and linen deliveries from the loading dock.
• Assist with setup and breakdown of hotel events.
• Must be able to cross‑train in other Housekeeping and Laundry related areas.

Competencies

• Is dependable and demonstrates an outstanding attendance record and is punctual.
• Displays a high level of professional integrity and ethical conduct.
• Maintains calmness and composure under high levels of pressure.
• Adapts to frequent change, fast‑paced environment, delays, or unexpected events.
• Pays close attention to details.
• Can multitask and use time efficiently and effectively.
• Demonstrates strong organizational and communication skills.

Requirements

• High school diploma or general education degree (GED); or 1–2 years related experience; or equivalent combination of education and experience.
• Luxury hotel and/or luxury residence experience preferred.
• High volume/fast‑paced environment experience preferred.
• Intermediate English – verbal.
• Must have flexible work availability – all shifts, weekdays, weekends, and holidays.

Physical Requirements

• The employee will frequently lift and/or move up to 50 pounds, and occasionally move up to 100 pounds (carts).