House Attendant

Home2 Suites by Hilton - Wilson Downtown; Lucama (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

BryantCorp is seeking a House Attendant to maintain cleanliness in common areas and replenish guest amenities according to Hilton standards. The role supports the General Manager and Executive Housekeeper and requires a positive, guest-focused attitude.

The ideal candidate will have strong attention to detail, be able to multi-task, and be available on weekends and holidays. A high school diploma or equivalent is preferred, and a valid driver's license is required.

Qualifications

• Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.
• Must be able to work weekends and holidays
• High school diploma or equivalent is preferred

Responsibilities

• Timely response to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
• Maintain a professional image through appearance, dress, and attitude.
• Able to multi-task and prioritize.
• Remove trash from guest rooms and halls as needed.
• Clean floors, walls, and common areas; replenish amenities.
• Assist maintenance and housekeeping with tasks as requested.

Skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages four hotels with two hotels in the development pipeline. Industriousness, innovation, excellence, respect, compassion, and collaboration drive our team in everything we do.

Job Description

Reports To: Executive Housekeeper

Collaborates With: General Manager

POSITION PURPOSE AND OBJECTIVES

The House Attendant works to support BryantCorp's vision of building better communities through beautiful spaces. The House Attendant assists the hotel General Manager, and Assistant General Manager to accomplish the goals of the company.

The House Attendant position is to maintain a high level of cleanliness in common areas and to replenish guest amenities according to the standards set by Hilton.

PREFERRED QUALIFICATIONS

• Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.
• Previous hospitality housekeeping experience preferred, but not required
• Must be able to work weekends and holidays
• High school diploma or equivalent is preferred

PRINCIPLE JOB FUNCTIONS AND RESPONSIBILITIES

This position is responsible for:

• Timely response to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Remove all trash that originates from guest rooms placed in hallways.
• Remove trash from hallways and ice machine areas.
• Clean floors, walls, and ice machines.
• Clean elevators, stairwells and remove trash.
• Be able to clean, strip beds and remove trash from guest rooms.
• Pick up debris and vacuum hallways.
• Stock towels at pool and fitness center daily.
• Deliver items to guest rooms when requested.
• End shift by walking assigned areas to remove any large items of trash, etc. from hallways.
• Wash entryway rugs as needed.
• Clean spills and marks off hallway walls as needed.
• Report any issues or work orders.
• Able to complete minor maintenance requests.
• Maintain a friendly and helpful attitude with guests at all times.
• Must have valid driver's license.
• Assist Maintenance & Housekeeping as requested.
• Any other area assigned by management.

BryantCorp is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

BryantCorp uses E-Verify to check the employment eligibility of our new hires. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS). The system allows employers like Grinnell College to verify the employment eligibility of its employees, regardless of citizenship. Based on the information provided on Form I-9, E-Verify confirms this information with DHS and Social Security Administration (SSA) records.