Laundry Attendant

Hampton Inn and Suites Pittsboro at Mosaic Park; Pittsboro (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A respected hotel chain in Pittsboro, NC is seeking a diligent Laundry Attendant to support its mission of providing outstanding guest service. This role involves all stages of linen processing and requires attention to detail, professionalism, and the ability to work effectively in a fast-paced environment. Preferred qualifications include a high school diploma and the ability to work weekends. The position offers an opportunity to contribute to the hotel’s operational success and guest satisfaction.

Qualifications

• Ability to perform assigned duties with attention to detail, speed, and accuracy.
• Previous hospitality laundry experience preferred, but not required.
• Must be able to work weekends and holidays.

Responsibilities

• Respond to guest requests in a friendly and professional manner.
• Provide a professional image through appearance and attitude.
• Perform all stages of linen processing from collection to delivery.
• Maintain cleanliness of laundry machines and the laundry area.

Skills

Attention to detail

Speed

Ability to multi-task

Professional image

Education

High school diploma or equivalent

Job description

BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages four hotels with three hotels in the development pipeline. We also own and manage office, industrial, and residential real estate property. Industriousness, innovation, excellence, respect, compassion, and collaboration drive our team in everything we do.

Job Description

Reports To: Executive Housekeeper

Collaborates With: General Manager

Position Purpose and Objectives

The Laundry Attendant works to support BryantCorp's vision of building better communities through beautiful spaces. The Laundry Attendant assists the hotel General Manager, and Assistant General Manager to accomplish the goals of the company.

The Laundry Attendant position is to maintain a high level of a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Preferred Qualifications

• Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.
• Previous hospitality laundry experience preferred, but not required.
• Must be able to work weekends and holidays.
• High school diploma or equivalent is preferred.

Principal Job Functions and Responsibilities

This position is responsible for:

• Timely response to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering following the hotel standards.
• Maintain cleanliness of laundry machines and laundry area.
• Maintain and rotate a supply of clean linen and towels.
• Assist with removing linens from rooms when needed or as requested by management.
• Accommodate guest special requests courteously.
• Responsible for knowing hotel emergency procedures.
• Responsible for the proper administration of key control for issued keys.
• Complete maintenance work orders and deliver them to the designated area promptly. Other duties as requested by the Assistant General Manager and General manager.

BryantCorp is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.