Hourly Student Employment - Salesforce Pirate360 Workers

East Carolina University; Greenville (NC); On-site; USD 18,000 - 21,000; Part time

Job summary

East Carolina University is seeking several Salesforce Pirate360 Student Workers to support ECU's enterprise Salesforce system. The roles rotate among Administrator, Business Analyst, and Quality Assurance Analyst, offering hands-on experience on real enterprise projects and skill development in Salesforce administration, business analysis, and QA.

Work involves platform administration, documentation, testing, and collaboration with faculty and consultants to deliver Salesforce solutions.

Qualifications

• Minimum GPA of 2.0 is required.

Responsibilities

• Rotate through three support roles: Administrator, Business Analyst, and Quality Assurance Analyst.
• Assist with Salesforce administration, configuration, and automation for ECU's Salesforce initiatives.
• Support business analysis, testing, documentation, and project delivery activities.
• Develop and execute test scenarios, validate functionality, and document defects.

Job description

Position Details

• Advertising Department: ITCS ENTERPRISE INFORMATION SYSTEMS
• Academic Term/Year: FALL 2026/SPRING 2027
• Position Title: Hourly Student Employment - Salesforce Pirate360 Workers
• Posting Number: 08651
• Position Number: 08651
• Student Job Category: Student - Hourly Job
• Position Location: On-campus
• City: Greenville
• State: NC
• Number of Vacancies: 5
• Rate of Pay: $13.00/hourly
• FLSA Status: FLSA Non-exempt
• Will the position be subject to the CBC policy?: No

Job Description

ECU Department of ITCS is currently seeking several Salesforce Pirate360 Student Workers to support the University's enterprise Salesforce system, rotating through three support roles - Administrator, Business Analyst, and Quality Assurance Analyst. The position provides hands-on experience participating in real enterprise projects while developing skills in Salesforce administration, business analysis, and quality assurance.

In the Salesforce Student/Learner Administrator role, this position supports platform administration, declarative development, configuration, automation, testing, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists with building and maintaining Salesforce solutions, supporting configuration and implementation activities, validating functionality, documenting technical components, and contributing to platform enhancements.

In the Salesforce Student Business Analyst role, this position supports business analysis, documentation, testing, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists in gathering and documenting business requirements, analyzing business processes, supporting Agile delivery activities, developing project documentation, and validating delivered solutions.

In the Salesforce Student Quality Assurance Analyst role, this position supports testing, validation, documentation, and project delivery activities for ECU's enterprise Salesforce initiatives. Working under the guidance of Salesforce administrators, business analysts, developers, project leaders, and professional Salesforce consultants, the student assists with validating requirements, developing and executing test scenarios, documenting defects, supporting user acceptance testing activities, and helping ensure delivered solutions meet quality expectations.

Qualifications

Minimum of 2.0

Relocation & Work Authorization

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ADAAA should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.