Hourly Shift Coordinator

Hunter Super Techs - TurnPoint; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking an Hourly Shift Coordinator to lead a restaurant shift and drive profitability, guest satisfaction, and team performance. You will collaborate with the RGM and AM to execute shift plans and ensure smooth operations.

The role requires 1–2 years in quick service, flexible availability for evenings, weekends, and holidays, and a strong focus on guest service and brand standards.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Lead shift to drive profitability and guest service excellence.
• Support the Restaurant General Manager and Assistant Manager during shifts.
• Coach and provide feedback to Team Members to improve performance.
• Ensure cash controls and inventory procedures are followed.
• Direct efficient preparation and sale of products for prompt delivery.
• Uphold operational and brand standards during the shift.

Skills

Guest service

Team leadership

Coaching & feedback

Shift planning

Adaptability

Education

High School Diploma or GED

Some college

Job description

POSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYFollows all cash control and security procedures (e.g. safe counting, cash drawers)Maintains inventory by performing Daily and Weekly inventory inspectionsReceives inventory truck ordersGUESTMotivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundingsPEOPLEProvides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSSets an example for Team Members by working hard to implement shift plan and drive operational resultsDirects efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesMotivates Team Members during shift on each of the workstationsReviews restaurant results to identify successes and areas for improvementEnsures that restaurant upholds operational and brand standards*Performs duties of the Team Member when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experienceDemonstrated understanding of guest service principlesAvailable to work evenings, weekends and holidaysAbility to work long and/or irregular shifts as needed, for proper functioning of the restaurant