Hourly Shift Coordinator

Workstream; Oklahoma City (OK); On-site; USD 19,286 - 24,796; Full time

Job summary

Workstream is seeking an Hourly Shift Coordinator in Oklahoma City, Oklahoma. The role involves leading shifts and managing Team Members to ensure excellent guest service and adherence to operational standards. Responsibilities include motivating staff, maintaining inventory, and providing feedback for improvement. Ideal candidates should understand service principles and be ready to step in as needed. The position focuses on delivering key performance outcomes and a positive dining experience.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds operational and brand standards.
• Motivates and directs Team Members for excellent service.
• Provides coaching and feedback to Team Members.

Job description

Hourly Shift Coordinator

Overview

Hourly Shift Coordinators (HSC) is the Shift Leader of the restaurant focused on delivering sales and positive results through Guest & operations coordination.The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts driving key performance outcomes.The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Duties And Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities

*Performs duties of the Team Member when necessary

Qualifications And Skills

• Demonstrated understanding of guest service principles