Hourly Retail Zone Manager - Paradies Lagardere - DEN Airport

Paradies Lagardere Default; Denver (CO); On-site; USD 30,000 - 47,000; Full time

Job summary

A leading retail company at DEN Airport is seeking an Hourly Retail Zone Manager to drive sales and operational excellence. The role involves coaching staff, ensuring service standards, coordinating merchandising, and maintaining safety. Ideal candidates should have strong customer service and leadership skills, alongside cash handling experience. Full-Time position requires an on-site presence, with a focus on fostering relationships within the airport community.

Qualifications

• Experience in retail management preferred.
• Ability to lead and train a team effectively.
• Understanding of customer service standards.

Responsibilities

• Drive sales, service, and operational excellence.
• Train and handle cash register operations.
• Ensure store merchandising standards are executed.
• Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
• Ensure store merchandising standards are consistently executed per the company guidelines
• Coordinate, monitor and align team resources to maximize sales and service potential
• Resolve basic IT /register issues and elevate as necessary
• Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
• Prepare for and participate in inventories; verify high risk counts
• Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
• Communicate daily with the team; look for additional ways to drive business through product, processes, or people

Skills

Customer service skills

Leadership

Cash handling

Merchandising standards

Team coordination

Problem-solving

Job description

Hourly Retail Zone Manager - Paradies Lagardere - DEN Airport

Job Category: Retail Management

Requisition Number: HOURL018672

• Posted : March 3, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

POSITION DESCRIPTION

EMPLOYMENT CLASSIFICATION: Full Time

DEPARTMENT: Retail

POSITIONSUMMARY:

Zone Managers are leaders that drive sales, service, and operational excellence in Paradies Lagardere. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.

DUTIES AND RESPONSIBILITIES:

Service:

• Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company’s policies and procedures
• Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures

Operations:

• Facilitate opening and closing of stores
• Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
• Ensure store merchandising standards are consistently executed per the company guidelines
• Coordinate, monitor and align team resources to maximize sales and service potential
• Resolve basic IT /register issues and elevate as necessary
• Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
• Prepare for and participate in inventories; verify high risk counts
• Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
• Communicate daily with the team; look for additional ways to drive business through product, processes, or people

People/Leadership:

• Serve as the Manager on Duty providing leadership during assigned shifts
• Direct, coach, and train Associates in their daily job assignments
• Represent and support the company by fostering strong business relationships within the airport community
• Monitor and address performance issues in a timely manner through a partnership with AGM or GM
• Contribute feedback on Associate reviews and provide input on Associate counseling
• Other duties as assigned

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.