Hourly Operations Supervisor: Service & Profit

Aramark; Knoxville (TN); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Aramark in Knoxville is seeking an Hourly Supervisor to lead daily operations, ensure top-tier guest service, and maintain safety and sanitation standards while driving efficiency and profitability. The role emphasizes staffing, training, and supervising front-line teams to meet service and quality goals.

The ideal candidate has 3-5 years of relevant experience, with flexibility to meet business needs and a commitment to Aramark's safety policies and service standards. Physical duties may apply.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.

Responsabilités

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Connaissances

3-5 years experience

Leadership

Formation

Current Certifications as needed

Description du poste

Aramark in Knoxville is seeking an Hourly Supervisor to lead daily operations, ensure top-tier guest service, and maintain safety and sanitation standards while driving efficiency and profitability. The role emphasizes staffing, training, and supervising front-line teams to meet service and quality goals.

The ideal candidate has 3-5 years of relevant experience, with flexibility to meet business needs and a commitment to Aramark's safety policies and service standards. Physical duties may apply.