Operations Hourly Supervisor: Lead Service & Profitability

Aramark; Knoxville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Aramark in Knoxville, Tennessee, is seeking an Hourly Supervisor to improve profitability and ensure top service, safety, and quality while controlling costs. You will supervise staffing, train staff, drive customer satisfaction, and support ongoing safety and sanitation standards in a fast-paced environment.

3–5 years of relevant experience required and a commitment to Aramark standards. This role emphasizes cost control, staff development, and delivering consistent guest experiences in a

Qualifications

• 3-5 years of relevant experience.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Job description

Aramark in Knoxville, Tennessee, is seeking an Hourly Supervisor to improve profitability and ensure top service, safety, and quality while controlling costs. You will supervise staffing, train staff, drive customer satisfaction, and support ongoing safety and sanitation standards in a fast-paced environment.

3–5 years of relevant experience required and a commitment to Aramark standards. This role emphasizes cost control, staff development, and delivering consistent guest experiences in a