Hourly Operations Supervisor: Drive Service & Profitability

Aramark; Iowa City (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Aramark Corporation in Iowa City is seeking an Hourly Supervisor to improve the profitability of Operations while delivering the highest level of customer service, safety, sanitation, quality, and consistency. The role involves supervising staffing to control labor and production costs, auditing service and quality, and developing strategies to boost guest satisfaction and repeat business.

This position requires adherence to Aramark policies, training programs, and daily operational standards,

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

3-5 years relevant experience

Job description

Aramark Corporation in Iowa City is seeking an Hourly Supervisor to improve the profitability of Operations while delivering the highest level of customer service, safety, sanitation, quality, and consistency. The role involves supervising staffing to control labor and production costs, auditing service and quality, and developing strategies to boost guest satisfaction and repeat business.

This position requires adherence to Aramark policies, training programs, and daily operational standards,