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Burger King in Swartz Creek, MI is seeking an Hourly Manager-Closing to lead shifts between 3PM and close, focusing on profitability, guest satisfaction, and people development.
You will support the Restaurant General Manager and Assistant Manager, supervise crew, ensure accurate product preparation and speedy service, and uphold brand standards. This is a full-time role with health insurance benefits.
Burger King believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.
The Hourly Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Manager supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Manager operates under the direction of the RGM and directly manages a shift of Crew Members.
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance
Sets an example for Crew Members by working hard to implement shift plan and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Crew Members during shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Crew Member when necessary
Must be at least eighteen (18) years of age
Must have a state issued driver’s license
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Training and opportunity to advance
Full-time benefits include health insurance