Hourly Manager (Closing)

Tria Company LLC; East Lansing (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Job summary

Burger King in East Lansing seeks an Hourly Manager-Closing to act as shift leader during 3 PM to close, overseeing crew, service speed and guest satisfaction.

You’ll support the Restaurant General Manager and AM, coach staff, manage inventory, and uphold brand standards while driving profitability and safe, efficient operations.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a state issued driver’s license.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Available to work evenings, weekends and holidays.
• Full-time benefits include health insurance.

Responsibilities

• Drive profitability by managing cash, inventory and daily controls.
• Lead crew on shift to deliver fast, friendly service in clean surroundings.
• Coach crew members to improve performance and guest experience.
• Direct shift plan execution and operate with speed and accuracy.
• Uphold brand standards and perform crew duties when needed.

Skills

Guest service

Shift leadership

Flexible availability

Customer focus

Education

High School Diploma or GED

Job description

Burger King believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.

Hourly Manager-Closing

(Hours between 3PM - Close)

Position Overview

The Hourly Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Manager supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Manager operates under the direction of the RGM and directly manages a shift of Crew Members.

Summary of Essential Duties and Responsibilities

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Crew Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Crew Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Performs duties of the Crew Member when necessary

Qualifications and Skills

• Must be at least eighteen (18) years of age
• Must have a state issued driver’s license
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• Training and opportunity to advance
• Full-time benefits include health insurance