Hourly Manager (Closing)

Tria Company LLC; Eastpointe (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Job summary

Burger King in Eastpointe, MI is seeking an Hourly Manager-Closing to lead shifts between 3PM and close. The role focuses on profitability, guest service, and team leadership while supporting the RGM and AM. You will manage Crew Members and ensure smooth operations and brand standards.

Qualified candidates have 1-2 years of QSR experience, a HS diploma or GED, and are available for evenings, weekends, and holidays. Health insurance is provided with full-time status.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a state issued driver’s license.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
• Training and opportunity to advance.
• Full-time benefits include health insurance.

Responsibilities

• Lead shift as Hourly Manager to drive sales and profitability.
• Direct Crew Members to deliver fast, friendly service and maintain cleanliness.
• Coach team members to improve performance and guest experience.
• Ensure shift plans are executed and operational standards are met.
• Oversee product preparation and prompt delivery within speed guidelines.
• Maintain cash control, inventory, and safety procedures.

Skills

Guest service

Leadership

Time management

Communication

Education

High School Diploma or GED

2 years college preferred

Job description

Burger King believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.

Hourly Manager-Closing

(Hours between 3PM - Close)

Position Overview

The Hourly Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Manager supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Manager operates under the direction of the RGM and directly manages a shift of Crew Members.

Summary of Essential Duties and Responsibilities

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Crew Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Crew Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• *Performs duties of the Crew Member when necessary

Qualifications and Skills

• Must be at least eighteen (18) years of age
• Must have a state issued driver’s license
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• Training and opportunity to advance
• Full-time benefits include health insurance