Hourly FOH Supervisor: Lead Guest Experience + Benefits

Do-Rite Donuts - West Loop; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Restaurant discounts

Employee assistance program

Paid vacation

Medical insurance - BCBS

Dental & Vision

Life & Accident insurance

Domestic partner benefits

401(k)

Job summary

Do-Rite Donuts - West Loop in Chicago is seeking hourly FOH Supervisors to lead shifts, ensure guest satisfaction, and uphold our Culture of Caring. You will access POS and timekeeping tools, supervise front-of-house teams, and help maintain smooth daily operations.

Ideal candidates are customer-focused, reliable, and able to manage schedules, assist in training, and step in as a back-up when needed across busy service periods.

Qualifications

• Experience supervising front-of-house teams in a fast-paced environment.
• Ability to manage POS and timekeeping functions.
• Commitment to guest and employee experience and a culture of caring.

Responsibilities

• Supervise FOH teams during daily shifts and ensure an exceptional guest experience.
• Assist in scheduling, coverage, and training of hourly staff.
• Monitor cash handling, banking, and reports with accuracy and integrity.
• Support management in opening/closing duties and shift routines.
• Coordinate with BOH and F&B teams to maintain service quality.
• Ensure compliance with safety, sanitation, and company policies.

Skills

Team leadership

Customer service

Communication

Tools

POS software

Job description

Do-Rite Donuts - West Loop in Chicago is seeking hourly FOH Supervisors to lead shifts, ensure guest satisfaction, and uphold our Culture of Caring. You will access POS and timekeeping tools, supervise front-of-house teams, and help maintain smooth daily operations.

Ideal candidates are customer-focused, reliable, and able to manage schedules, assist in training, and step in as a back-up when needed across busy service periods.