Hotline Risk Specialist – Protecting Whistleblower Reports

Ethico; Charlotte (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Company paid Medical, Dental, and Vision

401(k) with company match up to 4%

Paid Maternity/Paternity leave

Competitive PTO

Company funded HSA, if enrolled in HDHP

Job summary

A corporate integrity solutions company is seeking a Hotline Risk Specialist to document and respond to employee concerns globally. This challenging role involves guiding callers, ensuring confidentiality, and maintaining compliance with procedures. The ideal candidate has strong technical writing and communication skills, with a focus on maintaining professionalism. Compensation is $18/hr, with a supportive people-first culture and benefits like paid medical, dental, and vision. Join a dedicated team committed to making a difference in the workplace.

Qualifications

• Strong problem-solving and analytical skills with great attention to detail.
• Ability to maintain personal and professional boundaries with callers.
• Proficiency in technical writing and/or typing a minimum of 45 WPM.

Responsibilities

• Guide callers through the interview process while documenting their concerns.
• Document calls accurately in compliance with client contracts.
• Meet performance goals tailored to your development path.

Skills

Technical writing

Communication skills

Analytical skills

Interpersonal skills

Problem-solving

Attention to detail

Education

Associate's/Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Job description

A corporate integrity solutions company is seeking a Hotline Risk Specialist to document and respond to employee concerns globally. This challenging role involves guiding callers, ensuring confidentiality, and maintaining compliance with procedures. The ideal candidate has strong technical writing and communication skills, with a focus on maintaining professionalism. Compensation is $18/hr, with a supportive people-first culture and benefits like paid medical, dental, and vision. Join a dedicated team committed to making a difference in the workplace.