Hotel Steward

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton; Hilo (HI); On-site; USD 18,752 - 26,708; Part time

Job summary

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is seeking a reliable and enthusiastic bell attendant to join our team. You will meet and greet guests, assist with luggage, and support the front desk staff to ensure an exceptional stay for all guests.

The ideal candidate will have a high school diploma and at least one year of hospitality experience. A love for helping people and commitment to guest satisfaction is essential. Compensation is $16.50 per hour and flexibility to work weekends and holidays is required.

Qualifications

• Ability to lift over 25 pounds and stand for long periods.
• Displays exceptional customer service and communication skills.
• Must have a flexible schedule with availability to work weekends and holidays.
• At least 1 year of previous experience in hospitality as a bell attendant or similar role.

Responsibilities

• Welcome guests upon their arrival and see them off upon departure.
• Carry luggage for guests safely and professionally.
• Support the front desk staff with check-in and service requests.
• Keep the bell desk neat and tidy.
• Respond to guest requests and perform other duties as needed.

Skills

Customer service

Communication

Dependability

Education

High school diploma or equivalent (GED)

Job description

Do you love helping people? We’re looking for a reliable, enthusiastic bell attendant to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Welcome guests upon their arrival to the hotel and see them off upon departure • Carry luggage for guests from their vehicle up to their room in a safe and professional way • Ensure no guest is left unattended by supporting the front desk staff with check-in and service requests • Make sure the bell desk is always neat and tidy • Respond to guest requests and perform other duties as assigned such as taking dry cleaning, delivering room service, and checking luggage for storage Qualifications: • Ability to lift over 25 pounds and stand for long periods • Displays exceptional customer service and communication skills • A high school diploma or equivalent such as a GED is required • Must have a flexible schedule with availability to work weekends and holidays • At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position Compensation: $16.50 hourly

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