Enable job alerts via email!

Hotel Services Manager - Full Time (Tropicana Atlantic City)

Caesars Entertainment

Atlantic City (NJ)

On-site

USD 50,000 - 52,000

Full time

3 days ago
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in hospitality is seeking a candidate for the Front Office and Guest Services branch, focusing on operational excellence and customer service. The ideal candidate will have a background in hotel operations, strong communication skills, and relevant experience to ensure compliance with service standards and regulations.

Benefits

Paid Time Off
401(k)
Medical, Dental, and Vision Insurance
Life & Disability Insurance

Qualifications

  • Three years of experience within hotel operations.
  • Knowledge of the Casino Control Act and internal controls.

Responsibilities

  • Oversee day-to-day operations of Front Office and Guest Services.
  • Ensure service and operational standards are met.

Skills

Excellent communication skills
Customer service standards

Education

College degree or equivalent experience

Job description

Job Duties

  • Ensures that service and operational standards of the department are being met.
  • Maintains administrative control of the department to ensure that all tasks related to the success of operations are completed within company standards.
  • Oversees the day-to-day operations of Front Office and Guest Services, including supervision of direct reports.
  • Maintains regular attendance for scheduled work.
  • Ensures that direct reports carry out Family Style Service at all times.
  • Performs other duties as assigned.

Minimum Qualifications

  • College degree or equivalent experience preferred.
  • Three years of experience within hotel operations.
  • Excellent communication skills required.
  • Ability to perform the customer service standards of the department.
  • Knowledgeable of the Casino Control Act related to cashiering regulations, as well as company internal controls, policies, and procedures.

Compensation & Benefits:

Starting rate: $50,000.00 - $52,000.00

Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance. Benefits for union positions are subject to Collective Bargaining Agreement.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Lifeguard -Seasonal (Tropicana Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 10,000 - 60,000

6 days ago
Be an early applicant

Lifeguard - Seasonal (Tropicana Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 10,000 - 60,000

2 days ago
Be an early applicant

Bell Service Attendant - Seasonal - (Tropicana Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 10,000 - 60,000

2 days ago
Be an early applicant

Supervisor Slot Services And Shift Manager Dual Rate - Full Time (Tropicana Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 40,000 - 80,000

30+ days ago

Supervisor - Casino Games Full time

Bally’s Corporation

Atlantic City

On-site

USD 50,000 - 70,000

18 days ago

Supervisor Casino Games-Full Time (Caesars Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 35,000 - 65,000

30+ days ago

Security Supervisor /Dual Rate Shift Manager- Full Time, (Harrah's Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 50,000 - 65,000

23 days ago

Steward- Full Time (Caesars Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 10,000 - 60,000

16 days ago

Guest Services Agent- Full Time (Caesars Atlantic City)

Caesars Entertainment

Atlantic City

On-site

USD 45,000 - 70,000

30+ days ago