Bell Service Attendant - Seasonal - (Tropicana Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Hotel Attendant in Atlantic City. The successful candidate will assist guests with their luggage, provide information about hotel amenities, and ensure excellent customer service. This position offers a competitive hourly wage plus tips and a range of benefits.

Benefits

Paid Time Off

401(k)

Medical, Dental, Vision, Life & Disability Insurance

Qualifications

• Excellent verbal and written communication skills required.
• Must understand customer service standards.

Responsibilities

• Assist hotel guests with luggage.
• Orient guests to room facilities.
• Coordinate luggage delivery and pickup.

Skills

Communication

Customer Service

Education

High School diploma or equivalent

Job description

Job Duties

• Assists hotel guests with their luggage and provides information with regards to property and events within the casino and hotel.
• Orient guests to room facilities by explaining the different features available in the room, including the operation of air conditioning unit, television and other special features provided.
• Coordinates all bus and junket luggage delivery and pickup.
• Provides prompt, courteous and efficient service to all guests.
• Promotes positive guest relations.
• May perform other duties as assigned

Minimum Qualifications

• High School diploma or equivalent experienced preferred
• Must have excellent verbal and written communications skills
• Required to perform the customer service standards of the department

• Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.

COMPENSATION & BENEFITS:

• $16.00 + Tips per hour
• Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance ** Benefits for u nion p ositions are subject to Collective Bargaining Agreement**