Hotel Security Supervisor — Lead, Train & Protect Guests

Highgate; New Orleans (LA); On-site; USD 24,796 - 38,572; Full time

Job summary

Highgate Hotels is seeking a Security Supervisor to oversee the daily operations of the Safety and Security department at The Westin New Orleans. You will patrol premises, report hazards, and ensure guest and employee safety while enforcing hotel rules and standards.

The role requires strong communication, the ability to multitask, and prior supervisory experience in a hotel setting. This on-site position offers the opportunity to contribute to a premier hospitality environment on Canal Street.

Qualifications

• Must communicate effectively with all levels of employees and guests.
• Must multitask and prioritize departmental functions to meet deadlines.
• Attend all required meetings and trainings.

Responsibilities

• Supervise security staff and assign shifts.
• Conduct training for security staff and supervise investigations.
• Assist in emergency procedures and provide escorts as needed.
• Investigate thefts, accidents and security complaints.

Skills

Communication

Multitasking

Customer service

Attendance

Professional grooming

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Security Supervisor to oversee the daily operations of the Safety and Security department at The Westin New Orleans. You will patrol premises, report hazards, and ensure guest and employee safety while enforcing hotel rules and standards.

The role requires strong communication, the ability to multitask, and prior supervisory experience in a hotel setting. This on-site position offers the opportunity to contribute to a premier hospitality environment on Canal Street.