Hotel Security Supervisor — Guest Experience Lead

Bcc Hospitality Services Llc; Miami (FL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Complimentary room nights at all our/h

Meal discounts

Medical, dental, vision benefits

Restaurant and bar discounts

Transportation discounts and parking

Job summary

EAST Miami is seeking a Security Supervisor to lead the hotel security team and maintain a safe environment for guests and employees. The role emphasizes proactive presence, incident reporting, and collaboration with hotel operations to support exceptional guest experiences.

You will oversee security personnel, conduct patrols, manage incidents, and ensure compliance with policies and local regulations. Strong communication and teamwork are essential in this dynamic hospitality setting.

Qualifications

• 3–5 years of security experience in a supervisory role.
• Excellent verbal and written English communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise all on-duty security personnel and coordinate assignments.
• Patrol hotel premises to ensure guest and staff safety and protect assets.
• Initiate investigations, write incident reports, and ensure timely follow-up.

Skills

Security supervision

English communication

Team player

Education

Class D License

CPR Certification

Job description

EAST Miami is seeking a Security Supervisor to lead the hotel security team and maintain a safe environment for guests and employees. The role emphasizes proactive presence, incident reporting, and collaboration with hotel operations to support exceptional guest experiences.

You will oversee security personnel, conduct patrols, manage incidents, and ensure compliance with policies and local regulations. Strong communication and teamwork are essential in this dynamic hospitality setting.