Elite Hotel Security Officer

Think Hospitality; Miami Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Think Hospitality in Miami Beach is seeking a Security Officer to ensure procedures align with the hotel's security operating standards. You will patrol buildings and grounds, inspect doors and locks, and respond to incidents with sound judgment to protect guests and staff.

You will prepare detailed written security reports, assist with incident and accident documentation with the General Manager and HR, and maintain a courteous, professional demeanor while guiding guests and employees safely.

Qualifications

• Experience in security patrols and incident reporting.
• Ability to communicate clearly with guests and staff.
• Knowledge of safety and security procedures.

Responsibilities

• Patrol buildings and grounds to identify security risks.
• Inspect doors and locks to ensure restricted areas are secure.
• Know location of emergency action and evacuation plans and equipment.
• Use judgment to resolve issues when dealing with guests and employees.
• Prepare accurate written security reports.
• Investigate incidents reported by guests, staff or off-duty employees.
• Assist with incident and accident reports with management and HR.
• Provide directions and information to inquirers.
• Escort guests and employees as required to parking areas.
• Manage interactions with customers calmly and politely.
• Be familiar with federal and state laws and hotel SOPs.

Skills

Patrol procedures

Guest communication

Emergency response

Attention to detail

Job description

Think Hospitality in Miami Beach is seeking a Security Officer to ensure procedures align with the hotel's security operating standards. You will patrol buildings and grounds, inspect doors and locks, and respond to incidents with sound judgment to protect guests and staff.

You will prepare detailed written security reports, assist with incident and accident documentation with the General Manager and HR, and maintain a courteous, professional demeanor while guiding guests and employees safely.