Hotel Security Specialist – Guest & Property Safety

Loews Hotels, LLC.; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits and wellness

401(k) plan with company match

Paid sick days & holidays

Tuition reimbursement

Team member hotel rates & employee per

Discounted parking for events

Job summary

Loews Hotels, LLC. in St. Louis is seeking a vigilant Security Officer to protect guests, team members, and property across the Ballpark Village property connected to sports and entertainment energy.

You'll patrol the hotel, respond to emergencies, monitor access, log incidents, and collaborate with the team to maintain a safe and welcoming environment for all guests, events, and daily operations, including evenings and overnights.

Qualifications

• Minimum 1–3 years in hotel security or related field.
• Must remain calm and make sound decisions under pressure.
• Able to operate department vehicles, including electric transport.
• First-aid certification or ability preferred.
• High school diploma or equivalent; associate degree preferred.
• Knowledge of security systems, safety regulations and emergency response.
• Experience with CCTV systems and security tech preferred.
• Customer service or hospitality experience is a plus.
• Background in law enforcement or military service a plus.
• Strong observational and problem-solving skills.
• Excellent communication and writing skills for incident reports.
• Additional certifications in security or emergency response are advantageous.
• Able to work flexible hours including nights, weekends, holidays.
• Willingness to travel for off-site training or inter-department meetings.
• Local travel may be required.

Responsibilities

• Monitor and control access to team member entrances.
• Perform regular patrols to identify safety hazards and ensure guest safety.
• Respond to emergencies per Emergency Response Procedures.
• Maintain logs for visitor access and packages.
• Inspect incoming/outgoing packages for security.
• Document security incidents and actions taken.
• Enforce hotel policies to maintain safety and respect.
• Interact professionally with guests and staff.
• Monitor CCTV and report suspicious activity.
• Coordinate safety-related maintenance with management.
• Manage lost and found items.
• Support health and safety training initiatives.
• Maintain regular attendance and comply with schedules.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Hotel security experience

Calm under pressure

CCTV experience

Customer service

First aid

Security systems knowledge

Communication skills

Report writing

Flexible hours

Vehicle operation

Observational skills

Education

High school diploma or equivalent

Associate degree in criminal justice or security (preferred)

Tools

CCTV systems

Security technology

Job description

Loews Hotels, LLC. in St. Louis is seeking a vigilant Security Officer to protect guests, team members, and property across the Ballpark Village property connected to sports and entertainment energy.

You'll patrol the hotel, respond to emergencies, monitor access, log incidents, and collaborate with the team to maintain a safe and welcoming environment for all guests, events, and daily operations, including evenings and overnights.