Hotel Security & Safety Officer — Patrol & Respond

The Hotel at Avalon; Orlando (FL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical & Dental

Vision insurance

401(k) matching

Hotel discounts

Job summary

Sheraton Orlando Lake Buena Vista Resort is seeking a Security Officer to perform on-site protection duties across the hotel property. The role emphasizes patrols, enforcing safety policies, and coordinating responses to emergencies to ensure guest, associate, and vendor safety.

Ideal candidates will maintain a professional appearance, communicate well with guests, and demonstrate strong knowledge of the building layout and surrounding area.

Qualifications

• Maintain a professional appearance at all times.
• Communicate clearly with guests and associates.
• Know the layout of the property and surrounding areas.
• Stand/walk for long periods and move as needed.
• Observe for unusual activity and report promptly.
• Respond to emergencies calmly and effectively.

Responsibilities

• Perform foot patrols of hotel interior and perimeter.
• Observe and identify safety risks and disturbances.
• Handle door lock issues and assist guests as needed.
• Coordinate timely responses to emergencies (fire, hazards).
• Address undesired conduct in accordance with hotel policy.
• Monitor security cameras and alarms; report to supervisor.

Skills

Professional appearance

Guest communication

Team player

Building layout knowledge

Mobility & endurance

Situational awareness

Observation & reporting

Emergency response

Job description

Sheraton Orlando Lake Buena Vista Resort is seeking a Security Officer to perform on-site protection duties across the hotel property. The role emphasizes patrols, enforcing safety policies, and coordinating responses to emergencies to ensure guest, associate, and vendor safety.

Ideal candidates will maintain a professional appearance, communicate well with guests, and demonstrate strong knowledge of the building layout and surrounding area.