Hotel Security & Guest Safety Specialist

Paycom - ATS; Nashville (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

CPR certification

Hilton brand trainings

Job summary

Hilton Nashville Downtown is seeking a Hotel Security Associate to safeguard guests, employees and property. You will be the first responder in emergencies and conduct routine safety walkthroughs across hotel areas, while maintaining a professional, service-oriented presence.

Responsibilities include addressing guest concerns, handling lost & found, and preparing incident reports. CPR certification and unarmed security license are required as part of brand trainings.

Qualifications

• High school diploma or GED or equivalent.
• Hotel security experience preferred.
• Proficient communication skills, both verbally and in writing.
• Ability to multi-task and handle pressure during peak periods.
• Knowledge of safety regulations and procedures.

Responsibilities

• Be first responder in emergencies such as guest illness, fire, or injury.
• Conduct safety and security walkthroughs of hotel areas.
• Address issues and resolve while maintaining service standards.
• Handle lost & found procedures and related reporting.
• Prepare reports (theft, injuries, incidents) as required.

Skills

Communication skills

Multi-tasking

Safety document literacy

Computer skills

Customer service

Education

High school diploma or GED

Job description

Hilton Nashville Downtown is seeking a Hotel Security Associate to safeguard guests, employees and property. You will be the first responder in emergencies and conduct routine safety walkthroughs across hotel areas, while maintaining a professional, service-oriented presence.

Responsibilities include addressing guest concerns, handling lost & found, and preparing incident reports. CPR certification and unarmed security license are required as part of brand trainings.