Hotel Security & Guest Safety Specialist

White Lodging; Indianapolis (IN); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance and Disability

Paid Parental Leave

DailyPay

Employee Assistance Program (EAP)

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms, dining, and?

Growth opportunities

Job summary

White Lodging seeks a Security Officer to promote a safe and welcoming environment across its hotels. You will patrol indoor and outdoor areas, monitor CCTV, control access, and respond to incidents with clear written reports.

The role emphasizes guest safety, incident documentation, and collaboration with hotel leadership to maintain a positive experience for guests and associates alike.

Qualifications

• Experience in security, hospitality, or customer service.
• Knowledge of CCTV operations is a plus.
• CPR and First Aid certification (or willingness to obtain after hire).
• Ability to write clear, professional incident and investigative reports.
• Strong interpersonal skills and calm demeanor in stressful situations.

Responsibilities

• Patrol interior and exterior areas to identify safety risks or security breaches.
• Monitor and document activity from security cameras and report unusual conditions.
• Control access to associate entrances and issue visitor passes.
• Respond to incidents and create written reports on events.
• Assist with lost and found, secure property, and maintain logs.
• Support emergency response efforts including fire, medical, or evacuation procedures.
• Generate associate ID cards and assist with security administrative tasks.
• Collaborate with leadership to ensure a safe guest experience.

Skills

Customer service

Interpersonal skills

Incident reports

Bilingual (English/Spanish)

Education

CPR/First Aid certification

Tools

CCTV systems

Job description

White Lodging seeks a Security Officer to promote a safe and welcoming environment across its hotels. You will patrol indoor and outdoor areas, monitor CCTV, control access, and respond to incidents with clear written reports.

The role emphasizes guest safety, incident documentation, and collaboration with hotel leadership to maintain a positive experience for guests and associates alike.