Guest-Safety & Hospitality Security Lead

Hilton; Key West (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Hilton is seeking a Security Officer to safeguard guests and property, ensuring a safe, welcoming environment. You will perform routine patrols, respond to incidents, and support investigations while maintaining detailed records and guest assistance with professionalism.

The role emphasizes hospitality-driven security, integrity, leadership, teamwork, and ownership to deliver memorable stays for guests. Join a globally recognized hospitality leader committed to excellence.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Urgency

Job description

Hilton is seeking a Security Officer to safeguard guests and property, ensuring a safe, welcoming environment. You will perform routine patrols, respond to incidents, and support investigations while maintaining detailed records and guest assistance with professionalism.

The role emphasizes hospitality-driven security, integrity, leadership, teamwork, and ownership to deliver memorable stays for guests. Join a globally recognized hospitality leader committed to excellence.