Hotel Security & Emergency Response Specialist

Gold Key PHR; Norfolk (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

Gold Key PHR in Norfolk, VA is seeking a vigilant Security Officer to patrol hotel areas, respond to emergencies, and document incidents to protect guests and assets. You will enforce policies, manage access, and assist with safety procedures on site.

CPR/First Aid certification is required, with preferred experience in security or loss prevention. A valid driver’s license is also needed to operate security vehicles and support hotel operations.

Qualifications

• CPR/First Aid Certification required and renewed annually.
• Experience in Security/Loss Prevention preferred.
• Valid vehicle operator's permit to drive security vehicle.
• Excellent English verbal and written communication skills.
• Strong customer service orientation.

Responsibilities

• Patrol all hotel areas including exterior lots and report unusual or unsafe activity.
• Document daily security reports detailing incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or employee.
• Maintain familiarity of all hotel disaster and emergency policies; respond to alarms and notify authorities as needed.
• Conduct investigations of security incidents and enforce policy.
• Escort and witness cash handling as needed; assist in shipping and receiving operations.
• Perform first aid & CPR in emergency situations as needed.

Skills

CPR/First Aid

Loss Prevention

Security Experience

Driver's License

English Communication

Customer Service

Job description

Gold Key PHR in Norfolk, VA is seeking a vigilant Security Officer to patrol hotel areas, respond to emergencies, and document incidents to protect guests and assets. You will enforce policies, manage access, and assist with safety procedures on site.

CPR/First Aid certification is required, with preferred experience in security or loss prevention. A valid driver’s license is also needed to operate security vehicles and support hotel operations.