Hotel Sales & Weddings Coordinator

Omni Hotels & resorts; Providence (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Omni Providence Hotel in Providence, RI seeks a Sales/Marketing Coordinator to handle administrative duties for the Sales and Marketing Divisions, supporting wedding blocks and group events. You will manage inquiries, prepare BEOs, and coordinate with Housekeeping and CS teams to ensure smooth operations.

The role requires strong communication, organizational skills, and proficiency with Delphi, Opera, Synergy, and MS Office.

Qualifications

• Associate's Degree or equivalent required.
• Strong communication and organizational skills.
• Proficient in Microsoft Office and hotel systems (Delphi, Opera, Synergy).

Responsibilities

• Sell and detail wedding blocks (on Manager's behalf)
• Act as Convention Services contact for smaller group blocks
• Turn over signed sales contracts and distribute them through the proper channels
• Run and distribute daily reports (Change Log & Daily Events) and weekly reports (10 Day BEO Distribution, Cutoff Reports, Resumes)
• Take phone inquiries regarding potential group business and other guest calls to the sales office
• General tasks for sales managers and CS team including setting up amenities/amenity cards, creating and updating reservations in Opera
• Answering phone calls and emails from clients
• Create BEOs for in-house events
• Manage the third party reservations inbox
• Coordinating with Housekeeping to get show rooms for site visits
• Attend meetings such as BEO or staff meetings and weekly cutoff report calls
• Conduct site visits for wedding block clients
• Assist MRC with rebates, commissions, end of month reporting, or pick up reports
• Build wedding room blocks if Group Coordinator is very busy
• Create Delphi.FDC reports or merge documents
• Make sales kits

Skills

Communication skills

Teamwork

Organizational skills

Computer proficiency

Education

Associate's degree

Tools

Delphi

Opera

Synergy

Microsoft Word

Excel

Publisher

Outlook

Express

Job description

Omni Providence Hotel in Providence, RI seeks a Sales/Marketing Coordinator to handle administrative duties for the Sales and Marketing Divisions, supporting wedding blocks and group events. You will manage inquiries, prepare BEOs, and coordinate with Housekeeping and CS teams to ensure smooth operations.

The role requires strong communication, organizational skills, and proficiency with Delphi, Opera, Synergy, and MS Office.