Wedding & Group Sales Coordinator

Omni Hotels & Resorts; Providence (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Providence Hotel is seeking a detail-oriented sales support professional to handle administrative duties for the Sales and Marketing divisions. You will manage wedding blocks, act as a Convention Services contact for smaller groups, and process contracts and reports with precision.

Responsibilities include responding to inquiries, coordinating with Housekeeping, creating event BEOs, and compiling daily/weekly analyses. Strong computer skills and teamwork are essential.

Qualifications

• Must be able to work alone as well as work well with others.
• Must have Associate's Degree or equivalent.
• Must have good communication skills.
• Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
• Previous knowledge of Delphi, Opera and Synergy preferred.
• Must have good organizational skills.

Responsibilities

• Sell and detail wedding blocks (on Manager's behalf).
• Act as Convention Services contact for smaller group blocks (typically only individual call in, rooms only, no cancellation or attrition blocks to start).
• Turn over signed sales contracts and distribute them through the proper channels.
• Run and distribute daily reports and weekly reports (Change Log, Daily Events, 10 Day BEO Distribution, Cutoff Reports, Resumes).
• Take phone inquiries regarding potential group business and other calls to the sales office.
• General tasks for sales managers and the CS team including amenities/amenity cards, reservations in Opera, etc.
• Answering phone calls and emails from clients (e.g. general hotel questions, rooming list requests).
• Create BEOs for in-house events (ASC events, etc.).
• Manage the third party reservations inbox and processing of new reservations.
• Coordinating with Housekeeping to get show rooms for site visits.
• Attend meetings such as BEO or staff meeting and weekly cutoff report calls.
• Conduct site visits for wedding block clients who want to view guest rooms.
• Assist MRC with rebates, commissions, end of month reporting, or pick up reports on backup basis.
• Build wedding room blocks when Group Coordinator is busy.
• Create Delphi.FDC reports or merge documents.
• Make sales kits.

Skills

Communication skills

Autonomy

Organizational skills

Education

Associate's Degree or equivalent

Tools

Delphi

Opera

Synergy

Microsoft Word

Publisher

Outlook

Excel

Express

Job description

Omni Providence Hotel is seeking a detail-oriented sales support professional to handle administrative duties for the Sales and Marketing divisions. You will manage wedding blocks, act as a Convention Services contact for smaller groups, and process contracts and reports with precision.

Responsibilities include responding to inquiries, coordinating with Housekeeping, creating event BEOs, and compiling daily/weekly analyses. Strong computer skills and teamwork are essential.