The Hilton Garden Inn PittsburghDowntown is looking for a Sales Manager to join their team! Hilton is ranked #1on Fortune's Best Companies to Work For® in the U.S. list, offering exclusiveglobal Team Member travel perks and discounts. This property is locallyowned and operated by Piatt Hotel Group, an established, family-ownedmanagement group with a portfolio of newly constructed, renovated andwell-maintained properties across Western PA. A career with Piatt HotelGroup offers pathways for new responsibility, career advancement and continuouslearning for Team Members at every level.
This position will be responsiblefor developing new business, growing existing accounts, building relationshipsacross a variety of market segments, and working closely with hotel operationsto ensure a successful client experience.
Key Responsibilities
- Own the sales process from start to finish — frominitial prospecting and inquiry through contracting, client communication,arrival, departure, and post-stay follow-up.
- Develop and maintain relationships with clientsacross a variety of market segments, including corporate, group, sports,leisure, SMERF, wedding, government, and social business.
- Generate new business
- Respond to sales inquiries, conduct site tours,develop proposals, negotiate rates and concessions, and close business.
- Manage room blocks
- Prepare and execute contracts
- Maintain consistent communication with clients
- Coordinate closely with Front Office, Operations,Housekeeping, Food & Beverage, and other hotel departments to ensurethe client's needs and commitments are successfully delivered.
- Maintain an active sales pipeline and accuratelytrack leads, proposals, contracts, room blocks, and account activity.
- Meet or exceed established sales and revenue goals.
- Develop and maintain strong relationships withmeeting planners, corporate accounts, sports organizations, eventplanners, travel professionals, and local businesses.
- Participate in networking events, client meetings,tradeshows, community events, and other business development opportunitiesas needed.
- Monitor competitive hotels, market trends, rates, andbusiness opportunities.
- Work closely with hotel leadership and revenuemanagement to identify opportunities to maximize hotel revenue.
- Provide exceptional customer service and representthe hotel professionally throughout the entire sales and clientrelationship process.
Qualifications
- 5+ years of hotel sales experience strongly preferred
- Hilton experience preferred but not required
- Demonstrated experience managing the sales process
- Strong understanding of hotel room blocks.
- Experience selling across a variety of marketsegments, including corporate, group, sports, leisure, SMERF, wedding,government, and social business.
- Proven ability to generate new business, developclient relationships, and grow existing accounts.
- Strong negotiation, communication, presentation, andrelationship-building skills.
- Experience with Microsoft Office.
- Experience with Delphi or other hotel sales andcatering systems is a plus.
- Ability to work collaboratively
- Ability to work a flexible schedule, includingevenings, weekends, and holidays as needed.
Benefits:
We offer a competitive benefitspackage including
- 401(k) with match
- Medical
- Dental
- Vision
- Paid Time Off(PTO)
- Paid Holidays
- Paid Parking
- Free UFC Gym Membership
- Team MemberTravel Perks/Discounts
Equal Opportunity Employer