Hotel Sales Manager

Piatt Hotel Group; Canonsburg (Washington County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off (PTO)

Paid Holidays

Paid Parking

Free UFC Gym Membership

Team Member Travel Perks/Discounts

Job summary

Piatt Hotel Group is seeking an experienced Hotel Sales Manager for the Hilton Garden Inn Pittsburgh/Southpointe in Canonsburg, PA. You will own the sales cycle from prospecting to post-stay follow-up, building relationships across corporate, group, sports, leisure, SMERF, wedding, government and social segments.

You will collaborate with hotel operations to ensure a superior client experience, manage room blocks, contracts, and proposals, and drive revenue growth through strategic networking

Qualifications

• 5+ years of hotel sales experience strongly preferred.
• Hilton experience preferred but not required.
• Demonstrated experience managing the sales process.
• Strong understanding of hotel room blocks.
• Experience selling across a variety of market segments (corporate, group, sports, leisure, SMERF, wedding, government, social business).
• Proven ability to generate new business, develop client relationships, and grow existing accounts.
• Strong negotiation, communication, presentation, and relationship-building skills.
• Experience with Microsoft Office.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Delphi or other hotel sales and catering systems is a plus.

Responsibilities

• Own the sales process from start to finish—from prospecting through contracting, communication, arrival, departure, and post-stay follow-up.
• Develop and maintain relationships with clients across market segments (corporate, group, sports, leisure, SMERF, wedding, government, social).
• Generate new business.
• Respond to inquiries, conduct site tours, develop proposals, negotiate rates and concessions, close business.
• Manage room blocks.
• Prepare and execute contracts.
• Maintain consistent client communication.
• Coordinate with Front Office, Operations, Housekeeping, F&B, and other departments to deliver client needs.
• Maintain an active sales pipeline and track leads, proposals, contracts, room blocks, and activity.
• Meet or exceed sales and revenue goals.
• Develop relationships with meeting planners, corporate accounts, sports organizations, event planners, travel pros, local businesses.
• Participate in networking events, client meetings, tradeshows, community events.
• Monitor competitive hotels, market trends, rates, and opportunities.
• Work with leadership and revenue management to maximize hotel revenue.
• Provide exceptional customer service and represent the hotel professionally throughout the sales process.

Skills

Negotiation

Communication

Presentation

Relationship-building

Teamwork

Sales mindset

Flexibility

Tools

Microsoft Office

Delphi

Job description

The Hilton Garden Inn Pittsburgh/Southpointe, an award-winning premier venue located in Canonsburg, is looking for an experienced Hotel Sales Manager. Our venue offers 20,000 square feet of flexible event space. The Hotel Sales Manager will take ownership of the sales process from first contact to final follow-up. The ideal candidate will have a strong background in hotel sales with proven experience developing and maintaining client relationships.

This position will be responsible for developing new business, growing existing accounts, building relationships across a variety of market segments, and working closely with hotel operations to ensure a successful client experience.

Key Responsibilities

• Own the sales process from start to finish — from initial prospecting and inquiry through contracting, client communication, arrival, departure, and post-stay follow-up.
• Develop and maintain relationships with clients across a variety of market segments, including corporate, group, sports, leisure, SMERF, wedding, government, and social business.
• Generate new business
• Respond to sales inquiries, conduct site tours, develop proposals, negotiate rates and concessions, and close business.
• Manage room blocks
• Prepare and execute contracts
• Maintain consistent communication with clients
• Coordinate closely with Front Office, Operations, Housekeeping, Food & Beverage, and other hotel departments to ensure the client's needs and commitments are successfully delivered.
• Maintain an active sales pipeline and accurately track leads, proposals, contracts, room blocks, and account activity.
• Meet or exceed established sales and revenue goals.
• Develop and maintain strong relationships with meeting planners, corporate accounts, sports organizations, event planners, travel professionals, and local businesses.
• Participate in networking events, client meetings, tradeshows, community events, and other business development opportunities as needed.
• Monitor competitive hotels, market trends, rates, and business opportunities.
• Work closely with hotel leadership and revenue management to identify opportunities to maximize hotel revenue.
• Provide exceptional customer service and represent the hotel professionally throughout the entire sales and client relationship process.

Qualifications

• 5+ years of hotel sales experience strongly preferred
• Hilton experience preferred but not required
• Demonstrated experience managing the sales process
• Strong understanding of hotel room blocks.
• Experience selling across a variety of market segments, including corporate, group, sports, leisure, SMERF, wedding, government, and social business.
• Proven ability to generate new business, develop client relationships, and grow existing accounts.
• Strong negotiation, communication, presentation, and relationship-building skills.
• Experience with Microsoft Office.
• Experience with Delphi or other hotel sales and catering systems is a plus.
• Ability to work collaboratively
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Benefits

• 401(k) with match
• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parking
• Free UFC Gym Membership
• Team Member Travel Perks/Discounts

Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts.

This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA.

A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.

Equal Opportunity Employer