Hotel Sales Manager

Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar; Canonsburg (Washington County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with match

Medical (Health) Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Free UFC Gym Membership

Team Member Travel Perks/Discounts

Job summary

Hilton Garden Inn Pittsburgh/Southpointe is seeking an experienced Hotel Sales Manager to own the sales process from first contact to final follow-up. The ideal candidate will have a strong background in hotel sales with proven experience developing and maintaining client relationships.

This role focuses on developing new business, growing existing accounts, and coordinating with hotel operations to ensure a seamless client experience across multiple market segments.

Qualifications

• 5+ years of hotel sales experience.
• Strong ability to develop and maintain client relationships.
• Proven track record in managing the full sales cycle.
• Proficiency with Microsoft Office; Delphi or similar systems a plus.

Responsibilities

• Own the sales process from inquiry to final follow-up.
• Develop and maintain relationships across corporate, group, sports, leisure, and social segments.
• Respond to inquiries, conduct site tours, negotiate rates and close business.
• Coordinate with hotel departments to deliver exceptional client experiences.
• Maintain active sales pipeline and meet revenue goals.
• Attend networking events and industry trade shows as needed.

Skills

Hotel sales

Sales process management

Client relationship building

Negotiation

Microsoft Office

Delphi or hotel sales system

Tools

Delphi or hotel sales system

Job description

The Hilton Garden Inn Pittsburgh/Southpointe, an award-winning premier venue located in Canonsburg,is looking for an experienced Hotel Sales Manager. Our venue offers 20,000square feet of flexible event space. The Hotel Sales Manager will takeownership of the sales process from first contact to final follow-up. The idealcandidate will have a strong background in hotel sales with proven experiencedeveloping and maintaining client relationships.

This position will be responsiblefor developing new business, growing existing accounts, building relationshipsacross a variety of market segments, and working closely with hotel operationsto ensure a successful client experience.

Key Responsibilities

• Own the sales process from start to finish — frominitial prospecting and inquiry through contracting, client communication,arrival, departure, and post-stay follow-up.
• Develop and maintain relationships with clientsacross a variety of market segments, including corporate, group, sports,leisure, SMERF, wedding, government, and social business.
• Generate new business
• Respond to sales inquiries, conduct site tours,develop proposals, negotiate rates and concessions, and close business.
• Manage room blocks
• Prepare and execute contracts
• Maintain consistent communication with clients
• Coordinate closely with Front Office, Operations,Housekeeping, Food & Beverage, and other hotel departments to ensurethe client's needs and commitments are successfully delivered.
• Maintain an active sales pipeline and accuratelytrack leads, proposals, contracts, room blocks, and account activity.
• Meet or exceed established sales and revenue goals.
• Develop and maintain strong relationships withmeeting planners, corporate accounts, sports organizations, eventplanners, travel professionals, and local businesses.
• Participate in networking events, client meetings,tradeshows, community events, and other business development opportunitiesas needed.
• Monitor competitive hotels, market trends, rates, andbusiness opportunities.
• Work closely with hotel leadership and revenuemanagement to identify opportunities to maximize hotel revenue.
• Provide exceptional customer service and representthe hotel professionally throughout the entire sales and clientrelationship process.

Qualifications

• 5+ years of hotel sales experience strongly preferred
• Hilton experience preferred but not required
• Demonstrated experience managing the sales process
• Strong understanding of hotel room blocks.
• Experience selling across a variety of marketsegments, including corporate, group, sports, leisure, SMERF, wedding, government, and social business.
• Proven ability to generate new business, developclient relationships, and grow existing accounts.
• Strong negotiation, communication, presentation, andrelationship-building skills.
• Experience with Microsoft Office.
• Experience with Delphi or other hotel sales andcatering systems is a plus.
• Ability to work collaboratively
• Ability to work a flexible schedule, includingevenings, weekends, and holidays as needed.

Benefits:

We offer a competitive benefits package including 401(k)with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, PaidParking, Free UFC Gym Membership and Team Member Travel Perks/Discounts.

Hilton is ranked #1 on Fortune's Best Companies to Work Forin the U.S. list, offering exclusive global Team Member travel perks anddiscounts. This property is locally owned and operated by Piatt Hotel Group, anestablished, family-owned management group with a portfolio of newlyconstructed, renovated and well-maintained properties across Western PA. Acareer with Piatt Hotel Group offers pathways for new responsibility, careeradvancement and continuous learning for Team Members at every level.

Equal Opportunity Employer