Front Desk Agent

Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar; Canonsburg (Washington County); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

PTO

Holidays

Paid Parking

UFC GYM Membership

Team Member Travel Perks/Discounts

Job summary

Hilton Garden Inn Pittsburgh Southpointe is hiring a Front Desk Agent to welcome guests, answer calls, take reservations and manage check-ins/check-outs. The role includes two overnight shifts per week and requires strong communication and service skills.

We offer a competitive benefits package including 401(k) with match, medical, dental, vision, PTO, holidays, paid parking, UFC Gym membership, and travel perks for Team Members.

Qualifications

• Hilton Brand experience preferred.
• Highly organized with strong communication skills.
• Ability to work autonomously and sell effectively.
• Outstanding people skills and trustworthiness.
• Capable in fast-paced environments and flexible shifts.

Responsibilities

• Greet guests and provide outstanding guest service.
• Answer telephones, take reservations, and handle check-ins/check-outs.
• Address questions about the hotel and local area.

Skills

Hilton brand exp

Organized

Communication

Autonomous

People skills

Trustworthy

Fast-paced

Overnight shifts

Evening/weekend

Job description

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.

As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two over night shifts per week.

Required Skills

• Hilton Brand experience preferred
• Should be highly organized, have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts.
• Must be able to work 2 overnight shifts per week
• May include nights, weekends and/or holidays

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership (Pittsburgh locations) and Team Member Travel Perks/Discounts.

Equal Opportunity Employer