Hotel Sales Manager

Courtyard Marriott; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading hospitality team as a Hotel Sales Manager in Phoenix. Drive sales for award-winning properties, enhance customer relations, and contribute to a positive team culture. Enjoy a supportive environment with numerous benefits and growth opportunities.

Benefits

Paid Sick Time

Paid Time Off

Flexible Schedules

Health, Dental and Vision Plans

401(k) Retirement Plan

Referral Program

Sales Bonuses

Qualifications

• Previous outside sales experience with a proven track record.
• Strong attention to detail and organized.

Responsibilities

• Identify strategies to increase customer base and revenue.
• Conduct regular sales calls to current and potential customers.
• Maintain proper records of all sales calls and business activities.

Skills

Sales

Customer Service

Communication

Problem-Solving

Relationship Building

Job description

Join our team, a 2025 USA Today Top Workplace Winner!

Now hiring a Hotel Sales Manager at the Phoenix Avondale/West Courtyard.

Why You’ll Love Working with Us The Phoenix Avondale/West Courtyard is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

Achievements for NCG Hospitality and our portfolio of properties include:

USA Today Top Workplace Winner 2025

WI State Journal Top Workplace 2025

Madison Magazine Best Places to Work 2025

AZ Central Top Workplace 2024

Cultural Excellence Award 2024

Bonus earning potential of 30% and opportunity for five payouts a year!!

Additional monetary rewards and recognition: Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads

Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights!

Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

Professional Development:

• Dedicated training and development with opportunities for growth

• Educational and professional certification assistance

Team Member Travel Perks:

• Worldwide hotel stays starting at forty-nine dollars per night

• Rate based on availability and property brand

• Free night stays at NCG Hospitality hotels

Core Benefits:

• Paid Sick Time

• Paid time off and anniversary day off with pay

• Paid volunteer hours → Earn money for community service!

• Flexible schedules

Health and Wellness:

• Health, Dental and Vision plans

• Virtual telehealth services

• Team Member Assistance Program with mental health resources

• TeleDoc confidential counseling

• Health and fitness monthly reimbursement program

Financial:

• 401(k) retirement plan

• 100% match on the first 3% and 50% match on the next 2% of team member contributions

• Same day pay

• Catch Of The Day Program → Earn money for helping other team members and guests!

• Everyone Sells → Earn money for bringing in business to our properties!

• Referral program for team members

• Health Savings Account

• Sales bonuses

How do I make an impact on my team?

Our innovative Hotel Sales Manager enjoy the opportunity of driving sales for award-winning properties within close proximity to high-demand markets.

Identify strategies to increase customer base and top line revenue in specified market segments

Ability to sell value, tell our story & create an experience for our customers and customer prospects

Conduct regular sales calls to current customers and potential new customers by means of on-site visits, direct sales calls, prospecting calls and written correspondence

Provide current and accurate information to all inquiries regarding the property facilities

Enhance customer relations and increase business for the property

Maintain proper records of all sales calls and business activities utilizing Hotel SalesPro

What does success look like in this role?

Previous outside sales experience with a proven track record of success of finding and closing new business opportunities

Optimistic self-starter with high degree of drive, motivation and initiative

Ability to work independently, exercising good judgment and discretion

Strong customer service skills to include problem-solving and complaint resolution

Strong interpersonal, relationship building and communication skills

Strong attention to detail and organized

Ability to work effectively and efficiently in a fast-paced setting

Reliability and honesty

Desire to contribute to a supportive and effective team

Who is NCG Hospitality? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out careers available at ncghospitality.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.