Hotel Sales Manager

McKibbon Hospitality; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading hospitality company is seeking a Sales Manager to drive revenue generation and maintain high standards of service. This role involves managing sales strategies, maintaining relationships with clients, and ensuring compliance with company policies. Ideal candidates will have a background in hotel sales, strong communication skills, and a proactive approach to driving results. The position offers competitive pay and a range of benefits, emphasizing personal and professional wellness.

Benefits

Medical, dental, and vision insurance

Life and pet insurance

Disability coverage

Paid time off and holidays

Tuition assistance

Competitive incentives and 401K with 50% match

Referral programs and training opportunities

Wellbeats wellness app

Fundraising matching

Hotel discounts

Qualifications

• Minimum 1-year hotel sales experience preferred.
• Ability to support operational teams and maintain sales documentation.
• Proactive sales strategies including calls, prospecting, and client visits.

Responsibilities

• Responsible for sales and revenue generation for the property.
• Maintain compliance and stay updated on new sales initiatives.
• Engage with the local community and support guest experience.

Skills

Sales Success

Communication

Organizational Skills

Education

Associate’s or Bachelor’s degree

Tools

Word

Excel

PowerPoint

Envision

Job description

Starting salary based on experience; $65,000 to $75,000 estimated range. Up to a 25% quarterly bonus based on hotel and associate performance.

What Makes a McKibbon Sales Manager?

As a key member of the hotel team, the Sales Manager influences and is accountable for the property's revenue generation. Reporting to the General Manager or Director of Sales, the Sales Manager is responsible for maintaining high competencies to help the property achieve its business goals while embracing the McKibbon Guiding Principles.

A Day in the Life:

1. Responsible for sales and revenue generation for the property.
2. Manage segments based on team size and hotel needs.
3. Maintain compliance and stay updated on new sales initiatives.
4. Critique STAR reports and enter results in the month-end report.
5. Implement and train on all McKibbon sales procedures, systems, and processes.
6. Maintain positive relationships with management, owners, and clients.
7. Support guest experience and satisfaction across operations.
8. Act as the property's face by engaging with the local community.
9. Check emails and voicemails daily, responding promptly.
10. Participate in Daily Sales Stand-Up meetings.
11. Review Envision's calendar and trace manager for past-due traces daily.
12. Enter all sales activities into Envision.
13. Review in-house guest ledger/arrival lists.
14. Research and prospect leads.
15. Set appointments, joint appointments, and tours.
16. Update target accounts.
17. Manage group blocks on schedules.
18. Review budget and P/L with the general manager.
19. Contribute to the creation of the Budget Workbook.
20. Discuss participation in sales blitzes and training opportunities with the corporate team.
21. Attend sales training as advised.
22. Demonstrate strong listening skills and professionalism.
23. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements

• Associate’s or Bachelor’s degree.
• Minimum 1-year hotel sales experience preferred.
• Experience with major brands like Marriott, Hilton, or Hyatt preferred.
• Proven sales success.
• Ability to support operational teams and maintain sales documentation.
• Revenue management skills for market growth.
• Proactive sales strategies including calls, prospecting, and client visits.
• Computer skills: Word, Excel, PowerPoint; experience with Envision is highly desired.
• Ability to work independently and manage multiple tasks.
• Strong organizational and presentation skills.
• Effective communication across diverse backgrounds.
• Adherence to hotel policies, procedures, and brand standards.
• High professionalism, attention to detail, and ability to perform under pressure.
• Embrace McKibbon’s Guiding Principles.

Perks & Benefits Beyond the Basics:

We value our employees’ experience as much as our guests’. Our benefits include:

• Medical, dental, and vision insurance
• Life and pet insurance
• Disability coverage
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness:

• Competitive incentives and 401K with 50% match
• Referral programs and training opportunities
• Wellbeats wellness app

Personal Wellness:

• Fundraising matching, volunteer opportunities, chaplain services, and hotel discounts

Note: State-specific holiday, vacation, or benefit requirements may apply.