Senior Meetings & Events Manager

Piatt Companies; Canonsburg (Washington County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Paid Time Off

Paid Holidays

Paid Parking

UFC GYM Membership

Team Member Travel Perks/Discounts

Job summary

The Hilton Garden Inn Pittsburgh Southpointe is seeking an Executive Meeting Manager to join Piatt Hotel Group. This role supports Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions to deliver exceptional guest experiences.

Ideal candidates excel at managing details, building client relationships, coordinating priorities, and supporting revenue and occupancy goals across hotel operations and banquet teams.

Qualifications

• Minimum of 2 years of meeting, event, catering, or hospitality experience preferred.
• Previous hotel experience strongly preferred.
• Experience supporting sales managers or working within a hotel sales or catering department is a plus.
• Strong understanding of meeting and event planning and execution.
• Excellent client service and relationship-building skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to effectively manage multiple events, clients, and deadlines simultaneously.
• Strong leadership, communication, and interpersonal skills.
• Professional presentation and customer service skills.
• Excellent written communication skills, including grammar, punctuation, and spelling.
• Intermediate to advanced computer skills.
• Experience with Delphi or similar hotel sales and catering systems preferred.
• Proficiency with Microsoft Office and other common business software.
• Shifts may include nights, weekends or holidays.

Responsibilities

• Support Sales Managers throughout the meeting and event sales process, from initial inquiry through event execution and post-event follow-up.
• Serve as a primary day-to-day contact for assigned clients once an event is confirmed.
• Work closely with Sales Managers to understand client needs, expectations, and event objectives.
• Coordinate meeting details including food and beverage, room setups, audiovisual services, décor, floral, vendors, and other event requirements.
• Prepare and maintain accurate Banquet Event Orders (BEOs), event resumes, proposals, contracts, and related documentation.
• Conduct client planning meetings and assist with property tours, menu selections, room setups, and other event-planning needs.
• Identify opportunities to enhance the client experience and support additional food and beverage and event-related revenue.
• Assist Sales Managers with client communication, follow-up, proposals, and account development.
• Build strong relationships with clients to encourage repeat business and long-term partnerships.
• Collaborate with Sales Managers, Revenue Management, Hotel General Managers, and operations leadership to maximize profitability while maintaining guest satisfaction.
• Review final event details and ensure all client requirements are communicated accurately to the appropriate hotel departments.

Skills

Meeting planning

Event coordination

Client service

Multi-event management

Hotel sales support

MS Office

Tools

Delphi system

Microsoft Office

Job description

The Hilton Garden Inn Pittsburgh Southpointe is seeking an Executive Meeting Manager to join Piatt Hotel Group. This role supports Sales Managers in planning, coordinating, and executing meetings, corporate events, and social functions to deliver exceptional guest experiences.

Ideal candidates excel at managing details, building client relationships, coordinating priorities, and supporting revenue and occupancy goals across hotel operations and banquet teams.